Combined Predictive Intelligence release notes for upgrades from Vancouver to Washington DC

Consolidated page of all release notes for Predictive Intelligence from Vancouver to Washington DC. Predictive Intelligence was previously called Agent Intelligence.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Predictive Intelligence release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Washington DC.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Predictive Intelligence to Washington DC

Before you upgrade to Washington DC, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	If you’re upgrading to Washington DC, you won't be able to create new regression solutions. If you have existing solutions, they will still be supported and you will be able to train and modify them, but you won't be able to create new ones. The changes to the similarity and clustering solutions apply to all instances that are on Washington DC.

New features

Between your current release family and Washington DC, new features were introduced for Predictive Intelligence.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Changes

Between your current release family and Washington DC, some changes were made to existing Predictive Intelligence features.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	Pre-trained models for similarity and clustering solutions With the new pre-trained models, you won't need your own word corpus when creating new solutions. Important: With the Washington DC release, clustering and similarity models use Workflow solutions. When existing solutions with a word corpus are retrained after upgrading, they become Workflow solutions, and the Word Corpus field is no longer visible on the form.

Removed

Between your current release family and Washington DC, some Predictive Intelligence features or functionality were removed.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Deprecations

Between your current release family and Washington DC, some Predictive Intelligence features or functionality were deprecated.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	Support for creating new regression solutions was removed. You will still be able to train and edit existing solutions, but you won't be able to create new ones.

Activation information

Review information on how to activate Predictive Intelligence.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Predictive Intelligence we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Predictive Intelligence we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Accessibility information

Review details on accessibility information for Predictive Intelligence, such as specific requirements or compliance levels.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Localization information

If there are specific localization considerations for Predictive Intelligence we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Highlight information

If there are specific highlight considerations for Predictive Intelligence we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	Use pre-trained models for clustering and similarity solutions to make creating solutions more efficient without needing your own word corpus. You can edit and train existing regression solutions, but starting with Washington DC you won't be able to create new regression solutions. See Predictive Intelligence for more information.