Combined Service Bridge release notes for upgrades from Vancouver to Washington DC

Consolidated page of all release notes for Service Bridge from Vancouver to Washington DC.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Service Bridge release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Washington DC.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Service Bridge to Washington DC

Before you upgrade to Washington DC, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Vancouver	For information on upgrading and using the new Service Bridge applications, see Migrate from Service Bridge (legacy).
Washington DC	No updates for this release.

New features

Between your current release family and Washington DC, new features were introduced for Service Bridge.

Release	Release notes
Vancouver	Service Bridge for Providers application Enable technology providers to connect to their consumers and partners using the ServiceNow AI Platform®. Service Bridge for Consumers application Enable consumers to connect and track service requests with their providers and partners who utilize the ServiceNow AI Platform®. Register a Service Bridge consumer Use the simplified onboarding process for providers and consumers. Providers can create a registration task, and consumers can set up and establish a connection to the provider's instance on their own. Transform data with the Service Bridge transform framework The Transform framework allows you to do the following: Enable consumers to use the transform framework on their ServiceNow instances. Allow providers to create a default transform definition that can be applied globally to all consumer instances that match the configuration. Set and transform virtual fields with the help of virtual transforms. Using remote tasks to fulfill consumer requests While creating remote task definitions, you can: Create virtual mappings for inbound and outbound fields. Streamline attachment handling by automatically copying attachments from remote tasks to the parent record. Use the expanded range of field types that are available for inbound and outbound mapping in remote tasks for providers. Use new Connect and Disconnect actions provided on remote tasks to start or stop connections with providers. Use a scratchpad for Service Bridge tasks, enabling workflows to exchange data between instances. Remote record producers in Service Bridge Text indexing for consumer remote record producers has been added to make them discoverable in virtual agent and global search. Variables and other associated catalog items can be deleted directly on consumer instances. On-premise support Provide support for Service Bridge on-premise instances. To use Service Bridge with on-premise instances, ports must be open for RESTful Web Services.
Washington DC	No updates for this release.

Changes

Between your current release family and Washington DC, some changes were made to existing Service Bridge features.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Removed

Between your current release family and Washington DC, some Service Bridge features or functionality were removed.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Deprecations

Between your current release family and Washington DC, some Service Bridge features or functionality were deprecated.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Activation information

Review information on how to activate Service Bridge.

Release	Release notes
Vancouver	Install Service Bridge by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Washington DC	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Service Bridge we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Service Bridge we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Accessibility information

Review details on accessibility information for Service Bridge, such as specific requirements or compliance levels.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Localization information

If there are specific localization considerations for Service Bridge we have noted them here.

Release	Release notes
Vancouver	Service Bridge is available in all languages that the ServiceNow AI Platform® supports. For more information, see Activate a language.
Washington DC	No updates for this release.

Highlight information

If there are specific highlight considerations for Service Bridge we have noted them here.

Release	Release notes
Vancouver	Improve Service Bridge reliability with two new applications Service Bridge for Providers and Service Bridge for Consumers. Rapidly and securely connect instances with the new registration process using OAuth2. Enhance transformation capabilities including global transforms and virtual field mapping. Improve support and scalability of Service Bridge with Integration Hub Remote Process Sync as the new transport. See Service Bridge for more information.
Washington DC	No updates for this release.