Viewing the landing page for medical device cases in Workspace

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • As a clinical engineer, you can use the landing page of the Workspace to quickly scan and access medical device cases.

    Important:
    Starting with the Xanadu release, Healthcare Computerized Maintenance Management System is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details on the deprecation process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

    To use maintenance and servicing workflows or inventory and management workflows, please see Clinical Device Management.

    The landing page of the Workspace provides an overview of the medical device cases assigned to you and your groups.

    Figure 1. Medical device related cases Workspace landing page
    Medical device related cases Workspace landing page listing important items and case information tiles.

    Role required

    Clinical engineers must have the sn_hcls_cmms.clinical_engineer role to use the Workspace. For more information, see Assign roles for Healthcare CMMS users.

    Accessing and using the landing page

    To access the Healthcare CMMS, navigate to All > Healthcare CMMS > Workspace.

    The Workspace landing page includes components that display medical device case information, plus visualizations that further breakdown the component data. Each visualization is connected to a data source. For example, the New Cases component includes visualizations for new cases.

    As a clinical engineer, you can perform the following tasks from the landing page of the Workspace:

    • View the case information presented in each component.
    • Drill into each component to see the case list behind the single score.
    • Navigate to individual records from the case lists.

    Viewing data

    The Workspace landing page for medical device cases is same as the landing page of Workspace for any healthcare-related cases and displays healthcare case-related data including cases created for medical devices in-service, reviewing AEM requests for medical device models, addressing medical device issues, and medical devices out-of-service. For more information, see Viewing the landing page for healthcare-related cases in Workspace.

    Note:
    Your administrator can customize the landing page of the Workspace and change the data that appears on it.