Configuring Now Assist for Operational Technology Manager (OTM)

Configure the features and agentic workflows available for Now Assist for Operational Technology Manager (OTM).

• Supporting information for Now Assist for Operational Technology Manager (OTM)
  Get a quick overview of the important information that is related to Now Assist for Operational Technology Manager (OTM).
• Activate the OT CMDB Search feature
  If you have the admin role, you can configure the Now Assist for Operational Technology Manager (OTM) application so that teams can use the Operational Technology (OT) Configuration Management Database (CMDB) search feature in the Industrial Workspace.
• Activate the Import OT device spreadsheet into OT CMDB agentic workflow
  You must activate the agentic workflow from the AI Agent Studio. The Now Assist for OTM agent included with the application and used in the agentic workflows are activated by default.
• Edit trigger words for OT CMDB search
  Edit the trigger words used in the Operational Technology (OT) Configuration Management Database (CMDB) search feature to optimize search results specific to OT.