Combined ERP Customization Mining release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined ERP Customization Mining release notes for upgrades from Yokohama to Zurich

    This consolidated release notes document provides ServiceNow customers with essential information about ERP Customization Mining upgrades from the Yokohama release family to Zurich. It summarizes new features, changes, removals, deprecations, activation instructions, and other relevant details to prepare customers for a smooth upgrade experience.

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    Key Features

    • Yokohama Patch 3: Introduced the Reset AI/ML analysis option, enabling customers to clear AI/ML analysis data so that processing flows can rerun. This helps in easily clearing blocked ETL (extract, transform, and load) processing flows when ERP data synchronization between the ERP system of record and the ServiceNow instance fails.
    • Yokohama Patch 1: Enhanced initialization speed by retrieving all monthly total application statistics up to the current date, alongside daily totals, improving scanning efficiency.
    • Yokohama Patch 1: Added a new home page dashboard featuring charts and graphs to provide visual insights. Also introduced interactive guided tours for learning features and completing tasks within ERP Customization Mining.

    Note: There were no new features or updates introduced in the Zurich release for ERP Customization Mining.

    Changes

    • Improved initialization performance in Yokohama Patch 1 by expanding the scope of application statistics gathered during the initial scan.

    Activation and Additional Information

    • Activation: ERP Customization Mining is installed by requesting it from the ServiceNow Store. Customers can access the ServiceNow Store website to view available apps and submit installation requests.
    • Other considerations: No updates were made regarding additional system requirements, browser compatibility, accessibility, or localization between Yokohama and Zurich.

    Practical Takeaways for ServiceNow Customers

    • Before upgrading to Zurich, review and complete any necessary pre- and post-upgrade tasks as recommended.
    • Utilize the Reset AI/ML analysis option from Yokohama Patch 3 to manage and resolve blocked ETL processing flows effectively.
    • Leverage the enhanced dashboard and guided tours introduced in Yokohama Patch 1 to maximize understanding and use of ERP Customization Mining features.
    • No feature removals or deprecations affect the upgrade path from Yokohama to Zurich, ensuring continuity of functionality.

    Consolidated page of all release notes for ERP Customization Mining from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family ERP Customization Mining release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading ERP Customization Mining to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for ERP Customization Mining.

    Release Release notes

    Yokohama
    Yokohama Patch 3
    Reset AI/ML analysis to control the ML training
    Use Reset AI/ML analysis option to clear the AI/ML analysis so the flow can run again.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing ERP Customization Mining features.

    Release Release notes

    Yokohama
    Yokohama Patch 1
    Faster initialization
    In addition to daily total application statistics, the SQLM and APPSTATS initial scan now also retrieves all monthly total application statistics up to the current date.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some ERP Customization Mining features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some ERP Customization Mining features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate ERP Customization Mining.

    Release Release notes

    Yokohama

    Install by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zurich

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for ERP Customization Mining we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for ERP Customization Mining we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for ERP Customization Mining, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for ERP Customization Mining we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for ERP Customization Mining we have noted them here.

    Release Release notes

    Yokohama
    Yokohama Patch 3
    • Easily clear a blocked ETL (extract, transform, and load) processing flow when an automatic or manual synchronization of ERP data between the ERP system of record and your ServiceNow instance is not successful by using the Reset AI/ML analysis option.
    Yokohama Patch 1
    • View charts and graphs on the new home page dashboard.
    • Take guided tours with interactive steps to learn about features and interactively complete tasks in .

    See ERP Customization Mining (ECM) for more information.

    Zurich

    		 No updates for this release.