Combined Service Builder release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined Service Builder release notes for upgrades from Yokohama to Zurich

    This consolidated release notes page provides ServiceNow customers with a comprehensive view of all updates related to Service Builder when upgrading from the Yokohama release family to the Zurich release family. It is designed to help you prepare effectively for the upgrade by summarizing new features, changes, removals, deprecations, activation information, requirements, and other relevant details across these releases.

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    Upgrade Preparation

    Before upgrading to Zurich, it is important to review and complete any necessary pre- and post-upgrade tasks to ensure a smooth transition. This page serves as a central reference for these considerations.

    Key Information for Service Builder Upgrades

    • New Features: No new features were introduced between Yokohama and Zurich releases for Service Builder.
    • Changes: No changes were made to existing Service Builder features in the upgrade path from Yokohama to Zurich.
    • Removed Features: No features or functionalities were removed during this upgrade.
    • Deprecations: There were no deprecations of Service Builder features between these releases.
    • Activation: No updates were made to activation procedures for Service Builder.
    • Additional Requirements: No new or changed additional requirements were introduced.
    • Browser Requirements: No changes to supported browsers or browser requirements.
    • Accessibility: No updates to accessibility compliance or requirements.
    • Localization: No localization changes were noted.
    • Highlights: No specific highlights or considerations were introduced.

    What You Can Expect

    Since there are no updates, changes, or removals related to Service Builder between Yokohama and Zurich releases, your existing functionality and configurations will remain stable and consistent after upgrading. This ensures continuity in your Service Builder usage without requiring adjustments or retraining.

    Consolidated page of all release notes for Service Builder from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Service Builder release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Service Builder to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Service Builder.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Service Builder features.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some Service Builder features or functionality were removed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Service Builder features or functionality were deprecated.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Service Builder.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Service Builder we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Service Builder we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Service Builder, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for Service Builder we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Service Builder we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.