Combined Workforce Optimization for Customer Service release notes for upgrades from Yokohama to Zurich
Summarize
Summary of Combined Workforce Optimization for Customer Service release notes for upgrades from Yokohama to Zurich
This consolidated release notes page provides a comprehensive summary of Workforce Optimization for Customer Service updates when upgrading from the Yokohama release family to the Zurich release family. It is designed to help ServiceNow customers prepare for the upgrade by outlining new features, changes, removals, deprecations, and other relevant information across both releases.
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Upgrade Preparation and Important Information
- The page includes pre- and post-upgrade tasks that customers should review and complete as needed to ensure a smooth transition from Yokohama to Zurich.
- It consolidates all release notes across multiple categories to provide a clear, single reference point.
Key Findings for Workforce Optimization for Customer Service
- New Features: No new features were introduced between Yokohama and Zurich releases.
- Changes: There are no changes to existing Workforce Optimization features between these releases.
- Removed Features: No features or functionalities were removed during this upgrade.
- Deprecations: No features or functionalities were deprecated from Yokohama to Zurich.
- Activation, Additional Requirements, Browser Requirements, Accessibility, Localization, and Highlight Information: No updates or new requirements were introduced in any of these categories for Workforce Optimization for Customer Service.
What Customers Can Expect
ServiceNow customers upgrading Workforce Optimization for Customer Service from Yokohama to Zurich can expect a seamless upgrade experience without changes to features, requirements, or functionality. There are no new features, removals, or deprecations impacting this product between these releases. This allows customers to focus on completing standard upgrade tasks without needing to adapt to new Workforce Optimization service functionalities.
Consolidated page of all release notes for Workforce Optimization for Customer Service from Yokohama to Zurich.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Workforce Optimization for Customer Service release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.
Important information for upgrading Workforce Optimization for Customer Service to Zurich
Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
New features
Between your current release family and Zurich, new features were introduced for Workforce Optimization for Customer Service.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Changes
Between your current release family and Zurich, some changes were made to existing Workforce Optimization for Customer Service features.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Removed
Between your current release family and Zurich, some Workforce Optimization for Customer Service features or functionality were removed.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Deprecations
Between your current release family and Zurich, some Workforce Optimization for Customer Service features or functionality were deprecated.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Activation information
Review information on how to activate Workforce Optimization for Customer Service.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Additional requirements
If any additional requirements were introduced or changed for Workforce Optimization for Customer Service we have noted them here.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Browser requirements
If any specific browser requirements were introduced or changed for Workforce Optimization for Customer Service we have noted them here.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Accessibility information
Review details on accessibility information for Workforce Optimization for Customer Service, such as specific requirements or compliance levels.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Localization information
If there are specific localization considerations for Workforce Optimization for Customer Service we have noted them here.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Highlight information
If there are specific highlight considerations for Workforce Optimization for Customer Service we have noted them here.
| Release | Release notes |
|---|---|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |