Work on a medical device issue case

Work on the medical device issue case for the corrective maintenance of medical devices.

Before you begin

Important:

Healthcare Computerized Maintenance Management System is now deprecated and no longer supported or available for new activation. For details on the deprecation process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

To use maintenance and servicing workflows or inventory and management workflows, please see Clinical Device Management.

Role required: sn_hcls_cmms.clinical_engineer

Procedure

1. Use the home page in Workspace to quickly scan and access medical device issue cases.
2. View a medical device issue case in Workspace.
3. Optional: Create a work order to specify the nature of the work required to resolve the medical device issue.
4. Close the medical device issue case.