Create inventory template relationship

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Create inventory template relationship

    This guide provides a step-by-step sequence for ServiceNow Telecommunications Network Inventory customers to create inventory templates and establish correct template relationships. These relationships enable equipment instantiation, which generates network asset instances from templates, ensuring accurate and efficient network inventory management.

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    Creating proper inventory models, default templates, and inventory templates in the recommended order is essential for automated creation of associated slots and interface templates. Without proper model relationships, these associated templates must be created manually, which can complicate the process.

    Key Steps in Template Relationship Creation

    • Establish a default template: Start by creating a default template that defines default attribute values for a configuration item (CI) class. This template ensures consistent attribute assignment during instantiation.
    • Create equipment inventory templates: Use the Inventory Template form in the Network Inventory Workspace to create a template for the equipment model.
    • Create templates for related interface card and network interface models: Also create inventory templates for interface card models and network interface models linked to the equipment template.
    • Add slots to the equipment template: Use the Related Templates tab to associate slot templates (equipment holders) with the equipment inventory template.
    • Add network interfaces and interface card templates: Add network interface templates to equipment templates and interface card templates to slots accordingly.
    • Add subslots and child templates: For interface cards that support subslots, add subslot templates, interface cards to subslots, and optionally network interfaces to child or daughter card templates.
    • Create templates for cables and logical composites: These templates allow instantiation of cable records with related stand records, and logical composite records with associated equipment and rack records.

    Why This Matters

    Following this sequence ensures that equipment instantiation works smoothly by leveraging automatically created associated templates. It reduces manual configuration effort and avoids errors that can arise from missing or incorrect template relationships. The process improves inventory accuracy and operational efficiency in managing network assets.

    What to Expect

    • Automated creation of associated slot and interface templates when model relationships are properly defined.
    • Consistent assignment of default attribute values to inventory resources through default templates.
    • A structured approach to managing complex equipment and related components, including cards, interfaces, cables, and logical composites.
    • Ability to instantiate detailed and accurate network assets using templates configured in the Network Inventory Workspace.

    Use this sequence as a guide when creating inventory templates for your equipment and establishing the proper template relationships in the Telecommunications Network Inventory application.

    Sequence for creating template relationships

    Equipment instantiation, or the task of generating network asset instances from the inventory template relationships that you create, is a key function in the Telecommunications Network Inventory application. To operate properly, it depends on you creating accurate inventory models, default templates, and inventory templates, in a certain sequence, to establish proper equipment relationships.

    Note:
    To learn more about equipment instantiation, see Design and assign.

    When you create an equipment or card template, the associated slots and interface templates are automatically created by using the data from the model relationship. If the model relationships aren’t made, it doesn't create the associated templates. In this case, you must create the templates manually. To learn more about the model relationship, see Create inventory template for network asset instantiation. For example, when you create a template for an equipment model, the associated templates, such as the Telco equipment holder (slot) and interface, are automatically created.

    The names for these associated templates are mapped from the Slot naming pattern or Interface naming pattern fields in the Information tab of the Equipment Model or Interface Model forms.

    To establish the proper relationships between these elements for your equipment, perform these tasks in the following order.

    Establishing a default template

    The first step in this process is to create an appropriate default template for use in your inventory template relationship sequence.

    Default templates capture the default attribute values for a configuration item (CI) class. A template defines the set of attribute values for any resource (equipment, card, and so on). When this default template is associated with an inventory template, it adds these attribute values to the resource that is instantiated using that template.

    To learn more, see Create a default template.

    What's next

    After establishing a default template, begin the sequence by creating an inventory template for the equipment model. To learn more, see Create an inventory template for the equipment model.