Equipment Holder form

  • Release version: Zurich
  • Updated July 31, 2025
  • 3 minutes to read
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    Summary of Equipment Holder form

    The Equipment Holder form in ServiceNow allows customers to create, review, and modify network asset details related to equipment holders. This form is essential for managing physical and operational characteristics of network assets, ensuring accurate tracking and lifecycle management.

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    Key Features

    • General Fields: Capture essential details such as slot physical orientation (none, horizontal, vertical), serial number, asset counts (total, in use, available), support group, lifecycle stage (deploy, design, end of life, inventory, operational, purchase), lifecycle stage status (in maintenance, in use, pending retirement), model ID, alarmable designation, and manager assignment.
    • Configuration Fields: Include manufacturer and model details, physical slot orientation, unit position, network domain ownership (mobility, telco, core), unit counts (total, in use, available), free-form comments for additional context, allotted electric power with unit selection (Watts, Kilowatts, Megawatts, Horsepower) and conversion formulas, and maximum weight capacity with unit of measure (metric or US Imperial) and appropriate unit options (grams, kilograms, ounces, pounds).

    Practical Benefits for ServiceNow Customers

    • Accurately track physical and operational attributes of network assets to support asset lifecycle management and maintenance planning.
    • Manage power capacity details with automatic unit conversions to maintain rack or cabinet power constraints effectively.
    • Specify physical orientation and unit positioning to align with network design and deployment requirements.
    • Assign and identify responsible personnel for asset management to improve accountability.
    • Utilize lifecycle stage and status fields to monitor asset readiness and retirement status, helping optimize asset utilization.

    The Equipment Holder form enables you to create, review, and modify the network asset details for an equipment holder.

    Table 1. Equipment Holder form - General
    Field Description
    Name
    Physical orientation of the slots in this network asset:
    --None--
    No specific physical slot orientation.
    Horizontal
    Horizontal slot orientation.
    Vertical
    Vertical slot orientation.
    Serial number

    Total number of equipment holder units, both occupied and available, in this network asset.

    Asset

    Number of equipment holder units that are in use in this network asset.

    Support group

    Number of equipment holder units that are available for use in this network asset.

    Life Cycle Stage
    Stage of the life cycle that this network asset is in:
    Deploy
    Network asset that is deployed in your network.
    Design
    Network asset that is being used for design purposes.
    End of life
    Network asset that is at the end of its useful life.
    Inventory
    Network asset that is an inventory item in use in the network.
    End of life
    Network asset that is missing and can't be located.
    Operational
    Network asset that is operational.
    Purchase
    Network asset that is in the purchase phase of its life.
    Managed by

    Name of the person who manages this network asset. Select the search icon (Search icon.) and select a user from the listing.

    Life Cycle Stage Status
    Status of the network asset as it relates to the life cycle stage that it is in:
    In Maintenance
    Network asset that is currently in maintenance.
    In Use
    Network asset that is currently in use.
    Pending Retirement
    Network asset that is currently in maintenance.
    Model ID

    Manufacturer's model identification number for this network asset.

    Alarmable

    Option that designates if an alarm system can be assigned to this network asset.

    Table 2. Equipment Holder form - Configuration
    Field Description
    Manufacturer

    Name of the network asset's manufacturer. Select the search icon (Search icon.) and select a manufacturer code. To learn more, see Create manufacturer and vendor codes.

    Model number

    Manufacturer's model number for this network asset.

    Orientation
    Physical orientation of the slots in this network asset:
    --None--
    No specific physical slot orientation.
    Horizontal
    Horizontal slot orientation.
    Vertical
    Vertical slot orientation.
    Unit position

    Unit position of this network asset.

    Network Domain Domain of ownership and responsibility for this network asset or connection. Select one of the following options:
    Mobility
    Network asset that is associated with the mobility equipment domain.
    Telco
    Network asset that is associated with the Telco equipment domain.
    Core
    Network asset that is associated with the core equipment domain.
    Units occupied

    Total number of equipment holder units, both occupied and available, in this network asset.

    Units in use

    Number of equipment holder units that are in use in this network asset.

    Units available

    Number of equipment holder units that are available for use in this network asset.

    Comments

    Free form text that is used to comment on a network asset. For example, Duty tech is Rahul Dev.

    Allotted Electric Power Maximum power allotted to the asset.
    Note:
    • To maintain the power capacity of the rack/cabinet, it’s essential to incorporate a minimum value of 10 Watts.
    • By default, the value is converted to Kilowatts (KW), in the capacity metric and following is the conversion formula
      • Watts (W) - <power-in-watts> / 1000
      • Megawatts (MW) - 1000 * <power-in-mega-watts>
      • Horsepower (HP) - 0.746 * <power-in-horsepower>
    Allotted Electric Power unit Units in which the allotted electric power of the asset is measured. Select any one of the following units.
    • Watts (W)
    • Kilowatts (KW)
    • Megawatts (MW)
    • Horsepower (HP)
    Unit of Measure System Measurement type based on which the Max weight capacity unit is fetched. Select any one of the following measurement types.
    • Metric
    • US Imperial
    Max weight capacity Maximum capacity of assets.
    Note:
    By default, the value is converted to Pounds (lbs), in the capacity metric and following is the conversion formula
    • Ounces: <weight-in-ounces> / 16
    • Grams: <weight-in-grams> / 453.59
    • Kilograms: 2.204 * <weight-in-kilograms>
    Max weight capacity unit Unit in which weight of the asset is measured. Select any one of the following.
    • Grams (g)
      Note:
      This field is only accessible when the Metric system is used for unit of measurement.
    • Kilograms (kg)
      Note:
      This field is only accessible when the Metric system is used for unit of measurement.
    • Ounces (oz)
      Note:
      This field is only accessible when the US Imperial system is used for unit of measurement.
    • Pounds (lbs)
      Note:
      This field is only accessible when the US Imperial system is used for unit of measurement.