Interconnected telcos: Highlights from Mobile World Congress

Every year, tens of thousands of people converge in Barcelona to gain insights into the telecommunications industry at Mobile World Congress (MWC). This year, the event drew a crowd of nearly 90,000 eager to find out about interconnected telcos.

Smart connectivity and ‘digital everything’ provided fantastic learning opportunities for attendees, including telco senior executives and a European Internet Forum delegation of members of the European Parliament.

In case you missed the event, here are some of the highlights:

Simple network management

When it comes to managing network inventory, communications service providers (CSPs) face complex and oftentimes inefficient workflows. Without a single view of their networks, CSPs are unable to provide a streamlined customer experience—let alone gain the business agility needed to meet future demands.

The new Telecommunications Network Inventory solution announced by ServiceNow and AT&T addresses several telco management challenges, such as maximising network investments, streamlining order management, and improving customer service.

The solution enables CSPs worldwide to easily manage their 5G and fiber networks on a single platform. As telcos like AT&T grow their networks, consolidating software and hardware will be key to dealing with challenges quickly.

Smart connectivity

Maintaining visibility into network elements can be challenging as telcos adopt cloud-native architecture or hybrid infrastructure. VIAVI, a global provider of network solutions, aims to address this concern with its new high-scale, low-latency offering, NITRO Discovery.

The product integrates with Telecom Network Inventory to provide an autodiscovery and reconciliation framework for near-real-time network inventory updates. Telcos benefit from up-to-date synchronisation of the real-time network ecosystem for smart connectivity.

Collaboration for an interconnected future

Driving innovation across the telco industry requires collaboration at every level. MWC offered an occasion to demonstrate the power of collaboration as customers, partners, and key industry players came together to realize an interconnected future.

Innovation requires smart insights and bold decisions. Although there are tremendous challenges ahead for telcos, there are also incredible opportunities. Organisations that take the leap early have a better chance at success.

Find out how ServiceNow can help you prepare for the interconnected telco future.

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