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Unlock the value of digital experiences

Achieve a more connected, transparent operation that advances productivity and fuels growth.

Telecom, media and tech companies are the heartbeat of everything digital. Differentiate with frictionless experiences that increase loyalty and drive down costs.

Turn disruption into your competitive advantage.

We’re here to serve you

Shift to proactive, automated communication through digital workflows.


Elevate service and operations, and deliver better experiences by connecting the customer to the network.


Differentiate with customer experience to drive loyalty and reduce operational costs.

Don’t just take our word for it

See how technology, media and telecom companies like yours are succeeding with ServiceNow.

25% increase in customer satisfaction

Vodafone streamlined its processes and increased productivity by 45%.

One united platform for all employees

DXC Technology replaced siloed legacy systems with ServiceNow, creating a unified service centre.

1 million incidents managed by workflows

Orange Business Services unified service delivery onto one platform, streamlining customer experiences.

Featured resources


Failure demand within Telecoms, Media and Tech

Learn how telco professionals can embrace the challenges and opportunities of failure demand.


Be prepared for digital network operations

Find out how to use artificial intelligence and machine learning to empower employees and customers.


Stay relevant to the mobile generation

Embrace a digital-first strategy to break free from legacy processes and enhance customer experiences.


Calculate the impact of customer service management

See Forrester’s projected economic impact of the ServiceNow Customer Service Management solution.

Join us at an event


ServiceNow World Forum

Join our in-person event for insight from visionaries in your industry.

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in telecom, media and tech to discuss industry challenges and how to partner with us to unlock your potential.