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What`s NewPopular PostsMoreThe latest in CommunityPosted by jordancbaronSave $200 on Your Knowledge + CreatorCon 2026 TicketHey, Community! Knowledge + CreatorCon 2026 is coming ...Read MorePosted by jordancbaronWhy ServiceNow's Government Forum 2026 Should Be on Your CalendarIf you work in governm...Read MorePosted by Pooja Gupta1Announcing the 2026 Best Employee Experience Contest 🚀The 2026 Best Employee Experience Contest Website is N...Read MorePosted by jordancbaronMissed Community Week? Catch up here!The Community Week Agenda Breakdown Get ready for a week packed with
livestreams, p...Read MorePosted by jordancbaronThe Content Archive: Leveling Up Your Content Creation with the ServiceNow CommunityHey there, ServiceNow ...Read MorePosted by seanreganAI Experience by ServiceNow- the future of enterprise work with AI as the interfaceHow many companies are...Read MorePosted by Mike ScullyKickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide-It's Here! ServiceNow ...Read MorePosted by ServiceNow Unlock your Skills with ServiceNow University & Professor IdrisMeet Professor Idris -...Read MorePosted by laurenmcmanZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePosted by Earl DuqueServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!The ServiceNow Develop...Read MorePosted by laurenmcmanPodcast: Break Point - Build Agents Have Entered the Chat!Welcome to Break Point...Read MorePopular PostsPosted by patrickdecaDoes business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsIts_AzarSpecialistIntroducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.
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Read MoreIts_AzarSpecialistUnderstanding Field Styling in ServiceNow: Forms vs ListsField styling in Servi...Read MoreIts_AzarSpecialistBefore Your ServiceNow Certification Expires: Read ThisWhat Is the ServiceNow Certification Maintenance Progr...Read MoreIts_AzarSpecialistServiceNow Developer Interview Questions1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how
does it dif...Read MoreIts_AzarSpecialistCleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key LearningsI cleared the CIS-DF e...Read MoreIts_AzarSpecialistHandbook/Guide for Configuration Management Database (CMDB) Fundamentals On DemandHey everyone, I’m prep...Read MorePrasanna_PatilSpecialistService catalog to project creationHello All, We have a requirement in service catalog. Catalog form will
have a feild...Read MoreIts_AzarSpecialistBig News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to KnowFrom December 15, 2025...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsOnlineServiceNow Security Academy: Take more control of your instance with the ServiceNow Security CenterHosted by Abigail Lavadia10 Feb, 202608:00 AM PSTEvent DetailsOnlineSN Exchange: ITOM Academy - Proactive Problem Management & Incident Resolution Leading PracticesHosted by Abigail Lavadia10 Feb, 202609:00 AM PSTEvent DetailsOnlineServiceNow Exchange: Platform Academy - Crafting custom dashboards and reports for Now AssistHosted by Abigail Lavadia10 Feb, 202610:00 AM PSTEvent DetailsOnlineServiceNow Exchange: [EMEA] Hardware Asset Management Office HoursHosted by Abigail Lavadia10 Feb, 202612:00 PM PSTEvent DetailsOnlineServiceNow CMDB Data Foundations Workshop: SaskatoonHosted by Brandie11 Feb, 202607:00 AM PSTEvent DetailsOnlineServiceNow Exchange: FSM Academy - Configuring Smart Assessment for Field Service QuestionnaireHosted by Abigail Lavadia11 Feb, 202608:00 AM PSTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
Has anyone had any luck configuring the new CyberArk CCP Integration in Zurich. We have setup the config file and it is making calls to CyberArk, but it can not find the credential using the same Credential ID as it used for the AIM Client. I belie...
Don't Waste Your Time or Your Tokens The prompting pro guide for ServiceNow AI Agents (yes, I know we don't use tokens—it rhymed so nicely) Look, I know this is basic. Prompting is like protein in the fitness world—you're probably doing it, but you...
Hi Team - can i any one please help me The resolution steps provided in the article - how should i configure can any one please provide me the steps . if possible please provide screenshots for better uderstanding
Hi gurus,Wondering if better than making the security of the API we dont use on ACL, it should not be better to deactivate them, for example we have more than 200 active Scripted Rest API. Should we not deactivate them?How to guess the ones usefull f...
Dear All, The customer has a request to create a report in Workspace that counts the number of days between two dates. The date difference between the current time minus the Last Date (a field in the table) is used as a statistical category. How do I...
Hello everyone, Few weeks ago, I was given the task to import 200 new laptops to the Asset table (alm_hardware), which I used the Excel template for it. Before importing, I created the Product Model. Then, imported the data into the Asset table, CI's...
I wanted to put together a brief article around integrating ServiceNow with Dell's TechDirect warranty API to collect an asset's Warranty Expiration date. In this article, I will detail the Outbound REST message setup, scripting the business rules an...
Hello, I am having an issue with JAWS commentary on grayed out navigation arrows in Portal. The arrows that need commentary changed are shown belowThis is a description of the issue:I was wondering if and how this commentary could be changed, as I gu...
Hi All, When we use Scheduled Email reports to send reports in an email to the users, sends the email with attachments.(pdf, csv, etc) Is it possible to remove the attachments feature in the Scheduled reports. How do I achieve this? The idea is, sch...
Hi everyone,We are considering using SOM (Sales and Order Management) to build an internal Lead-to-Cash process.Our product master is planned to be centered on Product Offering / Product Specification. In our business, the downstream process changes ...
We are all used to the standard reporting widgets in ServiceNow. They are functional, reliable, and exactly what we expect. But sometimes, you just want to see your data move. Demo Video: https://youtu.be/PiJ1r4QRxGU I built this Bar Chart Race w...
Hi,I want to create an application based on RITM.Until now, we have been developing using App Engine, but this time we need to re-implement the services within the ITSM package(RITM) without using App Engine. Do you have any suggestions for implemen...
Article is in ReviewUser is the knowledge_manager for that knowledgebaseIn search, user can “view” the article in “Review” We would like them to get the Edit button or create a new button so the knowledge managers can look at the article direc...
Why your ITSM agents are closing tickets fast—and teaching your AI nothing Hello value. How to turn your service desk's worst habits into your AI's biggest strengths Welcome to the AI Center of Excellence (CoE) team at ServiceNow. I'm Kelli Abbot...
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