We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
986817members
2960790posts
Ready for Knowledge 2026? Register early and get $200 off! Click here for more information! Save $200
The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Process Mining Office Hours Hosted by ServiceNow 26 Feb, 2026 08:00 AM PST Event Details Online SPM Academy: Optimize Business Value and Accelerate Decision-Making with Demand Management Hosted by ServiceNow 26 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: What's New in the Q4 Store Release for ITOM AIOps Hosted by ServiceNow 26 Feb, 2026 08:00 AM PST Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 26 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Digital End-User Experience Office Hours (AMS) Hosted by Abigail Lavadia 26 Feb, 2026 09:00 AM PST Event Details Online Automating Your CMMC Journey On the IRM Platform Hosted by Mayleen Fitzcha 26 Feb, 2026 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

variable editor is not visible on approval form

Hi,I am working on a requirement where I need to display the Variable Editor on the approval form. When I open the RITM, the Variable Editor is visible and all variables are displayed correctly. However, it does not appear on the approval form.I have...

  • Question

read acl on specific field

I need to create an ACL on core_comapny table but only NAME and CITY field shds be visible visible to the user. How can we achieve this with snc_internal role? I do not have any read acl on snc_internal role for core_company table.Thank youSunil.

  • Question

CMDB Data Attributes for Service Offering

We are maturing our Service Offerings.  Are there standard data requirements for service offerings in CMDB?  We are in a crawl phase, so I am looking for the minimum viable data to start. Thanks!

  • Question

Overview infogaphic of Now Platform/ServiceNow AI Platform

Hello,Does anyone know where you can find some overview infographics of ServiceNow AI Platform (former Now Platform)?I remember seeing something like that before.But I can't find it on ServiceNow's website now.I remember it had product names (like IT...

  • Question

Show percentage values

Hi community,is there any way to have a calculated column or a percentage column in reports. in attachment I have a dummy report in my PDI and I would like the values in a percentage if possible. thanks in advance.

  • Question
  • Reporting

Project Implementaton from Scratch

Hi everyone,I’ve recently started working on a new ServiceNow implementation where we need to build a Compliance Monitoring solution from scratch. At the moment, I only have a functional requirements document and a fresh development instance.The solu...

  • Question

Formula Indicator not showing breakdown

Hello Experts, Good morning/Evening I have two versions of an Indicator and a Breakdown. They are same but sourcing from two different tables. One table is the historical version of other. I have created a Formula Indicator to add up the counts of In...

  • Question

How to use ReleaseOps with an Update Set to deploy a new app scope

Today I'm going to show you how to use ReleaseOps to deploy a brand new applications scope.     00:01: Hello. This is Jon Lind and today, I'm going to show you how to use release Ops to deploy a brand new applications scope. 00:13: So ...

  • blog

How Should End Users Create Knowledge Articles in the Zurich release?

     In the Zurich release, users with the Admin or ITIL roles can select Knowledge → Create New and are directed to the Knowledge Center, where they can create new articles using the new experience.     However, users such as Business Stakeholders o...

  • Question
  • KCS

On-call scheduling thru service operation workspace

Hi, is there an updated set of video on on-call scheduling?  I found these one but they are related to the legacy interface.  I'm looking for some using the service operation workspace. ref: On-call Scheduling: Set-up Videos - ServiceNow Community I'...

  • Question
  • On-Call Scheduling

regrading clientscript

Hello,I have a client script where depending on the opportunity filed, i am populating 4 other fields.So this client script is correctly working in workspace, but when coming to native and when i select opportunity field its not populating.Any sugges...

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now