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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Its_Azar Specialist MCP and ServiceNow: Enabling Context-Aware AI with LLMs I have been exploring around creating a few MCP server... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Platform Analytics Academy - Vision, strategy & roadmap Hosted by ServiceNow 24 Jun, 2026 09:00 AM PDT Event Details Online Register Today! Vision to Value: 2026 ServiceNow Virtual AI Summit for Manufacturing Hosted by Karen Canavan 24 Jun, 2026 09:00 AM PDT Event Details Online Webinar: The Total Economic Impact™ of ServiceNow Security Operations: Featuring a Forrester readout Hosted by Megan Le 25 Jun, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Exploring the Latest Visitor Management Enhancements in WSD Hosted by ServiceNow 25 Jun, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Process Mining Office Hours Hosted by ServiceNow 25 Jun, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy: Knowledge Center - Deep Dive Knowledge Health Score Hosted by ServiceNow 25 Jun, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Unable to create AI Search Indexed Source for Business Application table

I have a requirement to configure AI Search on our Employee Center portal so that Business Applications are searchable. I am trying to create an Indexed Source record (ais_datasource) on the Business Application table (cmdb_ci_business_app) however t...

  • Question

Employee Center after enabling/configuring Now Assist.

Hi Everyone,I am facing an issue with Employee Center after enabling/configuring Now Assist.Previously, users could see the Virtual Agent chat icon/launcher on the Employee Center portal and were able to interact with Virtual Agent topics through the...

  • Question

Australia Release Highlights and Full Deck

Great event in Auckland and Christchurch thanks to all the attendees, and special thanks to Tuatahi First Fibre and Ravensdown for their awesome stories and showcases.  Just attaching a PDF of the Australia Release deck, this has my summarised view a...

  • Article
  • Australia Release Highlights and Full Deck

Dispatcher Workspace Agent "Rank Resources" > Default Logic

On the Dispatcher Workspace the user has the ability to select a task card and then Rank the Resources by using the ranking/sorting button just above the resources.  My question is what logic is used for the "Default" selection? Default seems to act ...

  • Question

DPR Approval Release Task and Delegates

We have delegates setup with "All notifications" set to true. When we request approval on a DPR Release Approval Task, it only sends the approval to the Approver and not that person's delegate(s). Is this expected behavior OOB?

  • Question

Changes to the Major Release Schedule Question

With the Brazil release not being scheduled until Q4 2026, can we get some clarity on the timeline for this upgrade.    Given the shift of the second release to Q4 in 2026, Does that mean the Brazil release (from Zurich) in Q4 wouldn't need to be com...

  • Question

Inquiry: Tentative ServiceNow Brazil Release Date

Hi Experts, I’ve recently heard some rumors regarding potential changes to the ServiceNow release schedule for this year and wanted to check if anyone from the ServiceNow Release or Sales teams can confirm the details. The rumors I’ve heard are:March...

  • Question

Brazil release

When will the Brazil version be released? We are planning to skip the Australia version and move on to the upgrade.

  • Question

How to add a skill in the Now Assist platform by default -like topic

Hi, How to add a skill to the Now Assist platform by default (like a topic). When we deploy a skill to the Now Assist panel, it should work based on user input. I want to know how to add it so it appears by default, like “Get Help,” in the Now Assist...

  • Question

User Criteria Not working

Hello Everyone I had a task to create an user criteria for the following condition I have made it and was testing for users and its not working properly as it should can anyone help with this?Its kind of urgent.the provided criteria is in the photo m...

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