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What`s New Popular Posts More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] App Engine Office Hours Hosted by Lolita Honkpo 28 Jan, 2026 01:00 AM PST Event Details Online ServiceNow Exchange: ServiceNow Impact Academy Hosted by Lolita Honkpo 28 Jan, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Hardware Asset Management Office Hours Hosted by Lolita Honkpo 28 Jan, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: [APAC] Now Assist for ITSM Office Hours Hosted by Lolita Honkpo 28 Jan, 2026 10:30 PM PST Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 29 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: SPM Academy Hosted by Lolita Honkpo 29 Jan, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Related List Configuration

Hi EveryoneI need to create a Related List of Business Capabilities in Application table.since we dont have any relationships (Reference field to Capability table in Applivation form), how can I configure ?Any Insights are highly appreciated. Thanks ...

  • Question

Incident Communication steps reduction

When an incident is classified as a Major Incident, the current process requires navigating to “View Workbench” → “Communicate” → Compose Email to notify MIM managers which is OOTB. I am exploring if there is a simpler approach, such as adding a “Sen...

  • Question
  • Incident Communication Management
  • Major Incident Management

Quick & Crisp : MCP , A2A and AI Agent

Hi All Organizations adopting GenAI are increasingly seeking conversational experiences, intelligent automation, and multi‑agent interoperability within their digital ecosystems. ServiceNow now enables this through capabilities such as AI Agent trigg...

  • Question

Reference field showing no Display value

In the below screenshot, the reference field is showing no Display value, but it has some sysID added. Any idea, what might be missing? We had created this table and data quiet some time back, but recently facing this issue.   Thanks,Sreesh Surendran...

  • Question

Resolved! Custom Notification Preview

I am currently working on creating a custom Notification Preview, utilizing the OOB functionality found in notification records. I have successfully copied the OOB code and display the notification, but I would like to take it a step further. Specifi...

  • Question

Hide Variables in grid view in MRVS

Hello Community, I am working on a Catalog Item that utilizes a Multi-Row Variable Set (MRVS). I have a requirement where certain variables within the set, such as 'AD Group/Mailbox Description',  (mentioned in the screenshot) are occasionally left e...

  • Question

Why the Dashboard breakdown filter not working for PA widgets?

Hello, I have created the PA dashboard and added breakdown source "Company" to filter my dashboard visualization.Everything on dashboard looks good, also Checked the "Collect Breakdown Matrix" and its working fine.But while changing the Company filte...

  • Question

notification of aging incident ticket

Hi Team, my requirement is to trigger a notification as below Frequency : Monthly twice, 1st &  3rd Monday of every monthScope : Active aging IN tickets (Incident tickets older than 15 days after its created)Recipients:- abc@test.com,xyz@test.com

  • Question

Knowledge 26 レポーター無償派遣プログラム募集中

​Knowledge 26 参加の経験をSNS・ブログ、ミートアップ、その他プロモーションで発信いただける方を募集します。   Knowledge とは?   Knowledge 26(以下K26)は、アメリカ・ラスベガスで2026年5月5日-7日に開催を予定している、ServiceNowのAIの最新情報が集結する3日間の有償イベントです。   CEO Bill McDermottおよび製品責任者Amit Zaveryの基調講演でServiceNowのビジョンやプロダクトの最新情報をご紹介します...

  • blog

Bravium + Impact - Everything You Need to Know

EXCITING NEWS - the NEW Platform Heath features in Impact are now LIVE in the December Store Release! Check out our latest post HERE to learn more    A few months ago, we shared some exciting news about our acquisition of Bravium's applications. Sinc...

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  • ServiceNow Impact
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