How to call the scheduled job from scoped application in flow designer

• Question

SEO vs Paid Ads in 2025 — Which Delivers Better ROI?

When does organic optimization outperform Google Ads or social PPC?

• Question

how can I set notification/system notification true from code (not ui by clicking)?

• Question

Seeking guidance on service now admin path

Seeking guidance on service now admin. I am new to service now and I am learning to get into the job market after break of 6 years. I need assistance on what projects should I do to add it to my resume.

• Question

The secret of Multirow Variable Set – ServiceNow MRVS on Change (Part 2)

The secret of Multirow Variable Set – ServiceNow MRVS on Change Reference: Article Link In previous part, we have gone through the basic configuration for Multirow Variable Set (MRVS). In this article, I will cover the secret to catch ServiceNo...

• Article
• Service Catalog

How can we help users easily identify the knowledgebase each article belongs to?

Within our instance, we have two knowledgebases that house content with similar titles. Some users have access to both knowledgebases. I'm curious if there's a sustainable way to clearly indicate which knowledgebase an article resides in when users c...

• Question

SLA definition in Contract management

Hello everyone :SLA Configuration in Contracts (ast_contract):We have Service Commitments for Contract and Service Commitments. How can these be defined as SLAs? Is it possible to visualize them similar to how we see SLAs in the Incident table?Servic...

• Question

Externals wanting to integrate ServiceNow VA

Hi Team, How can I allow external third party to integrate with Servicenow Virtual agent? An example can be MS Teams integration with Virtual agent. I know its already exists and not looking for MS teams integration. But in similar fashion somebody e...

• Question

Hide the mY Tasks field on the employee center for the end users (with out Itil Role)

Hello Guys i want to Hide My tasks on the employee center for the end users. Can anyone know ho to access the vissibility for the end users please! Thank you All  

• Question

Modifying Close action on Security Incident Workspace

Hi All,I have a requirement to allow two flows to run after Security Incident is Closed or Cancelled. Those flows are custom and are needed for integration with 3rd party system which will send our Closed and Cancel state to them. We have identified ...

• Question
• Security Incident Response
• Security Operations

Alias name search wrong condition

I have a query regarding the Service Offering reference field on the Incident form.Beside this field, there is an alias search button that opens a popup (the Service Offering list view) to search for alias names.When I click this alias button and typ...

• Question

App Engine Studio: “Scope already taken by another app” error

Hey everyone, I’m working in my ServiceNow developer instance and keep running into this error whenever I try to create a new app in App Engine Studio (AES): "Unable to create this application. Go back to the create app experience and enter a differe...

• Question

Update RITM watch list from catalog item variable

Looking for help on how to update the the RITM watch list from values from 2 variables on that Catalog Item.How best to accomplish this?Thank you.Rachel

• Question

Why only Admin users can create Knowledge Categories, but Knowledge Managers and KB Owners cannot.

Hi Community, I’m working on an OOB Knowledge Management setup in ServiceNow and noticed an issue with Knowledge Category creation access. Here’s what I’m seeing: We’re using the out-of-box ACLs and UI Action “New” for the kb_category table. ACL scri...

• Question