How can I hide all Global Search scope options except "Global" for all users?

[HS7]

Hi everyone,

I'm configuring Global Search in ServiceNow and would like to restrict the search scope dropdown so that users can only see "Global".

Currently, the dropdown displays the following options:

• Global
• CSM/FSM Configurable Workspace
• Service Operations Workspace
• Knowledge Center

My requirement is to hide all options except "Global" for every user in the instance, not just for a specific role or group.

Any guidance would be greatly appreciated.

Thanks!

[Ankur Bawiskar]

@HS7 

check this link

Remove Workspace from the Search 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏