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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Limit topics that appear based on what is typed into a Virtual Agent

Say I have a specific virtual agent. I type in something like "ABC Customer Questions" and press enter. The topic that should show up is an existing topic called, "ABC Frequently Asked Questions". No other topics should show up. How would I enable th...

  • Question

Upload txt File to an FTP server

Hello community can someone explain how can we send a generated txt file in servicenow to an FTP server?i already have a mid server installed and up.

  • Question

About Manual Intake of Vulnerability Information.

SeqOps-VR's vulnerability management provides an OOTB feature for manual capture of vulnerabilities. Reference:https://www.servicenow.com/docs/bundle/vancouver-security-management/page/product/vulnerability-response/concept/manually-ingest-vulnerabil...

  • Question

Resolved! CIS-ITSM Exam

Which of the following variable type is supported in a multi-row variable set (MRVS)?A. AttachmentB. List CollectorC. LabelD. HTMLwhat is the correct option?

  • Question
  • Incident Management

How to get the Linux servers not already part of Dynamic CI Group

The main goal is to get all the CIs that do not belong yet to a Dynamic CI group.The test case is with Linux Servers. Some of them don't have the Managed By Group, Support group and Change group, so we would like to have a Dynamic CI group to have ki...

  • Question

FLow designer Approval

//we want to send approval to group manager and manager's manager . how to achieve this using flow designer ask for approva;(function() { var approvers = ''; var grp = new GlideRecord('sys_user_group'); if (grp.get('90dd4dc3db731200f...

  • Question

Hardware Asset Workspace - Exports

Disposal Orders Planned Asset Assets    I need to export this list to audit Planned Vs Actual.  Is Export available in workspace?  Or do I have to flop over to Default and export thereWILL EXPORT in Workspace Ever be available? 

  • Question
  • Data Export
  • workspace

Best Practices for Skill Assignments in AWA

I'm using ServiceNow Advanced Work Assignment (AWA) and creating a service channel on the sc_req_item table. I have around 60 different catalog input combinations, and based on those, I need to assign requests to specific users. Currently, I'm creati...

  • Question

Resolved! User Criteria based on user manager's company

Hi, I'm desperately trying to set a user criteria depending of the company of the user and the user's manager.So far among other things, I've tried adding the following script using the advanced mode of the user criteria with no luck.Any idea of what...

  • Question

what is incident management ? End-to-End Process Explaination

Hi community , This article explains everything you must know about Incident Management, including: what is an incident, what is incident management in ServiceNow, why, where, who and for whom it is used, ways to perform incident management, users in...

  • Question

CSA Dumps

Hi All ,  I am planning to take CSA Mainline Exam, Can some one help me with the new and latest Dumps for CSA Tokyo Mainline Exam.  ThanksDatta

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