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What`s New Popular Posts More The latest in Community Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More George_1 Specialist Public pages not authorized error When attempting to access the portal registration page, an error is displayed even ... Read More Tejas Adhalrao Specialist Trigger Search Button Action on Enter Key Press in ServiceNow UI Builder Workspace Hi Community, I have c... Read More Tejas Adhalrao Specialist Display Empty Field Values as “NA” Hi Community, I have a client requirement in ServiceNow where all empty field value... Read More George_1 Specialist Sys user group read only Why is this sys_user_group record read only, tried with security_admin as well Read More George_1 Specialist Record producer in workspace How to add a record producer as form in workspace. Read More George_1 Specialist User Group While assigning a group to the user im seeing this error. Why      Read More George_1 Specialist Workspace Reference field icon How to get this reference / info” icon (ⓘ) next to a reference field in Workspace, ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Sydney ServiceNow Enthusiast Group - May 2026 - Australia Release! Hosted by glennguzzo 13 May, 2026 12:30 AM PDT Event Details Online ServiceNow Exchange: Field Service Management Academy Hosted by seemasingh 13 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Autonomous IT Academy - Data Foundations Hosted by seemasingh 13 May, 2026 08:00 AM PDT Event Details Online A ServiceNow Workshop: CMDB, AI, and all things ITOM Hosted by Brandie 13 May, 2026 09:00 AM PDT Event Details Online From Spreadsheets to Strategy: Modernizing Federal Capital Investment Planning with SPM Hosted by Mayleen Fitzcha 13 May, 2026 10:00 AM PDT Event Details Online CONFIRMED - Wellington SNUG May 2026 Hosted by craigwall 13 May, 2026 09:30 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Platform Academy - 2025年7月10日 - Now Assist 管理者向けガイド

Now Assist 管理者向けガイド: セットアップ、スキル、実際の洞察 ServiceNowエコシステムで働く管理者の方であれば、Now Assist—ServiceNowプラットフォームに組み込まれた生成AIエンジン—について耳にしたことがあるかもしれません。しかし、どこから始めればよいのでしょうか？製品間でどのように管理するのでしょうか？そして、実際に何が行われているのか、どのような可視性があるのでしょうか？ 最近のPlatform Academyセッションで、シャロン・バーンズがNow...

  • blog
  • Now Assist
  • Service Management

cannot edit in read only editor error

Hi Folks,I have a requirement to Create new ACL to provide record access to specific group members, While creating acl, getting cannot edit in read only editor in script, i have a security admin role and elevated, and also doing in correct applicatio...

  • Question

Platform Academy – 2025年1月27日 ゼロからエキスパートへ：ServiceNowのAIを活用したオンボーディング

ServiceNowのAI活用型オンボーディングで、数時間でプロフェッショナルへ ServiceNowのPlatform Academyは、今年最も刺激的なセッションの一つを開催し、Now Platformの新しいAI活用型音声対応コーチング機能であるDynamic Guidanceを詳細に紹介しました。これは、ユーザーがServiceNow内で学習し、作業する方法を再定義するものです。 Sharon Barnesがホストを務め、Mudit KhandelwalとPaty Montesinosに...

  • blog
  • Now Assist
  • ServiceNow Academy

Help on replacing the values through Business rules

Hi All, I have a field called logged in user in computer table which is updated through discovery as an email id not as an user id. We are copying the email id and trimming the same user id within servicenow and comparing with sys_user table and copy...

  • Question

Dashboards

We have a requirement and I want to check with you about what is the best way of doing it. We have different users who have access to different dashboards. Everything is associated with SOW.Agent 1 has access to Dashboard 1Agent 2 has access to Dashb...

  • Question

Platform Academy - User Experience Analyticsを活用したネクストジェン使用状況インサイトのご紹介

このPlatform Academyセッションでは、ServiceNowの専門家とユーザーが一堂に会し、ユーザーエクスペリエンスアナリティクス (UXA) の可能性を探りました。Sharon Barnesが司会を務め、SamanthaとStavによる詳細なプレゼンテーションが行われたこのセッションでは、UXAがServiceNowプラットフォーム上でのユーザーインタラクションを組織がどのように理解し、最適化できるかについて深く掘り下げて解説しました。 ユーザーエクスペリエンスアナリティクス (U...

  • blog

Service portal activity logs

Hi Team,I have shared 2 screen shot's please check this.I'm updating work notes in backend form then same work notes are capturing on form in service portal but I'm updating status or name fields value are updated in backend but same fields value are...

  • Question

Platform Academy – プロセス マイニング入門

Platform Academy – Process Mining入門 多くの組織では、ダッシュボードは「何が起きているか」を示しますが、Process Miningは「なぜ起きているのか」を明らかにします。この最新のPlatform Academyエピソードでは、Dan GradyがProcess MiningとTask Miningの世界へと私たちを誘い、これらのツールがいかに開発者やプロセスオーナーを支援し、ServiceNowプラットフォーム内で直接、非効率性、ボトルネック、改善の機会を...

  • blog

Can we age pagination on portal list

At the backend, native view on any list we get the option to show number of records per page. Can we implement something similar on any portal widget?I have a widget that displays case list, can I add similar functionality on that list?

  • Question

[Platform Academy] フォームから会話へ：対話型カタログ入門ガイド

フォームから会話へ：会話型カタログ入門 最新のPlatform Academyセッションでは、静的なカタログフォームをシームレスな会話型エクスペリエンスへと変換する方法を探りました。 なぜ会話型カタログが必要なのでしょうか？ 従来のサービスカタログのリクエストでは、多くの場合、ユーザーは検索し、適切なフォームを見つけ、次々とフィールドに入力する必要がありました。会話型カタログは、同僚に尋ねるように、ユーザーが必要なものを自然言語で入力するだけで、この状況を変えます。フォームをクリックして進む代わ...

  • blog
  • Digital End-User Experience (DEX)
  • Service Management

Platform Academy 2026年2月3日 - Platform Academy: サブスクリプション管理におけるNow Assistの活用

2026年2月3日、Sharon Barnesがホストし、Paty MontesinosをフィーチャーしたPlatform Academyは、ServiceNow Subscription ManagementにおけるNow Assistの使用状況を監視および管理することに焦点を当てたセッションを実施いたしました。組織のAI投資を最大限に活用し、予期せぬ超過料金を回避したい責任者の方にとって、このセッションは大変有益なものです。録画には、実用的なデモ、Now Assist使用状況ダッシュボードの...

  • blog

An error message appears when I log in to ECPro.

Could you tell me what is causing this error?Error Message:1.java.lang.NullPointerException: Cannot invoke "java.util.Map.containsKey(Object)" because "sourceFields" is null2.Script source code logged to console3.Failing widget: 'Recent & Popular Ite...

  • Question

Platform Academy 専門家Q&A: フローのパフォーマンスとデバッグ

エキスパートに聞く: フローのパフォーマンスとデバッグ ServiceNowでのフローのデバッグや最適化にお困りではありませんか？このPlatform Academyセッションでは、Flow EngineとFlow Debuggerを最大限に活用するための洞察が満載です。 Sharon Barnesがホストを務め、Eric、Riya、Sravya、VincentなどのServiceNowエキスパートがパネリストとして参加し、実践的なデモ、ベストプラクティス、および開発者からのよくある質問への回...

  • blog

Platform Academy - AI搭載のモバイルエクスペリエンス ServiceNow MobileでのGenAI機能の探究

AIを活用したモバイルエクスペリエンス: Now Assist on Mobileの最新情報 最新のPlatform Academyセッションでは、Now AssistがServiceNowのモバイルエクスペリエンスをどのように変革しているかについて、強力なアップデートが満載でした。モバイルプラットフォーム担当シニアプロダクトマネージャーのStacy Zhuが主導したこのセッションでは、2025年第3四半期にリリースされる、すべての画期的なGen AI機能が紹介されました。 リクエスター、エー...

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