ServiceNow Community

How to get request payload to create the HR service when the user submits the form?

Hi Community, If i am raising case from portal then , from where I can get request payload ? In short - Where to get the request payload to create the HR service when the user submits the form? Please guide.

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#BuildWith is BACK! Here's your first look

#BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith is back, and this time, we’re excited to see what you’ll create with ServiceNow Build Agent! Here’s your first look at what’s ahead. The full challenge guide, su...

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Model_ID Population in Switch Discovery

In Network Switch pattern I have deleted the step "Insert model to cmdb_ci_ip_switch" but still Discovery is populating/Updating the Product ModelID

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Discovery admin workspace

I do not see any data for Shazzam insights even after setting 'glide.discovery.shazzaminsights' property to True.No records exists under 'IP Addresses' in 'Discovery Admin Workspace > Insights > Shazzam Insights'Do not see any records created in Sha...

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How to convert wait for workflow event in workflow activity to flow designer

Hi, we are converting our workflows to flow designers ,in our workflow we have "Wait for workflow event " ,how we can convert this activity in flow designer ?

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Error in ServiceNow University Course

Hello everyone! I've been trying to access an on-demand course, but I keep getting the same error message. This happens to me using my partner account and to my friends using their personal accounts. We've tried several browsers, cleared the cache, a...

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Digicert Certificate Management - Workflow getting a 400 error

Hi, we are looking at integrating ServiceNow with DigiCert for automated Cert Request fulfillment. We have created a routing policy and chose "/order/certificate/ssl_securesite_flex" as the API URL and when a new Cert is requested a New Certificatio...

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Resolved! How to migrate a workflow to production

I have created a workflow in our DEV environment. I want to deploy this first in our TEST environment and later to production.I can't find documentation/instructions how to migrate a published workflow to the other instances.

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How to Verify Identification Rules for Service Graph Connectors

How to Verify Identification Rules for Service Graph Connectors Date: October 31, 2025 Experience Level: Intermediate to Advanced Applies To: All Service Graph Connectors (Asimily, SCCM, Intune, Tenable, etc.) Tags: Service Graph Connector IRE Id...

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Asimily
CI Class Manager
CMDB
CMDB Health
Coalesce
Data quality
Discovery
Duplicate CIs
Healthcare
Identification and Reconciliation Engine
Identification Rules
Import Sets

How can we add the Add me icon next to the watchlist field in incident table in csm workspace level

Hi All, I have a requirement to add the icon Add me icon next to the watchlist field in csm workspace level. when user click it, current user will add to that watch list. how we can do that in workspace level. Kinldy please help me on this one.

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Error when accessing courses on Now Learning platform

Whenever I try to start a course on ServiceNow, I receive the following error message: Error occurred! Failed to load player dependencies Error: Failed to load resource file: 'js/resources/AppStrings.pt-br.js?cache=3437284', reason: , status: 404 Re...

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UI Builder Transform Data Source times out

Hi everyone, On Xanadu, I'm working in UI Builder with a custom transform data source, which equates to a Data Broker Server Script (pictured below). The script calls a method in a script include that performs stuff, including some REST calls to a re...

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Storage sizing to storage ingested matrix, logs, traces, etc to AIOps

Just want to know where and how I can increase the storage space for ingestion data and will there be any additional cost on storage sizing increase.

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Base64 into images type field

Hi, I have a variable of type String that stores 64base from an images convertion.How can i insert this base64 into a field on the incident table of type ‘Image’

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Resolved! Unable to capture Flow Designer flows in update set -- facing issue with flow version reference

I have my source instance where I had setup all my custom flows, custom subflows, custom actions and some custom tables and fields. However, I had recorded all of those in the Default Global update set. Later, I moved all the records in the default u...

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