How To Navigate CMDB Principal CI Class Table
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04-13-2023 09:33 AM
Hello All,
Have a great day ahead,
Does anyone know, how to navigate the CMDB Principal CI Class table in our instance?
Thank you in advance.
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04-13-2023 10:10 AM
HI,
please check below link:
https://www.servicenow.com/community/itom-forum/what-are-principle-ci-classes-in-cmdb/m-p/893377
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04-13-2023 10:12 AM
Hello @Kira5 ,
You can find the Principal Class checkbox in CI class manager.
Please find the below screenshot.

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04-13-2023 10:25 AM
Hi - are you talking from UI navigation perspective ? Have you checked "CI Class Manager" module, that will give you more details if that CMDB class is principal or not.
If you check the table "cmdb_class_info" and open it in list view , you will see the column "Principal Class" ,if any record marked as true on that then it is CMDB principal class table .
Doc link for further details .
Update the list of classes in the Principal Class filter
Thanks,
Harsh
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06-20-2024 11:37 AM
Unless I'm interpreting the instructions at Update the list of classes in the Principal Class filter incorrectly, there is no Principal Class entry to select in the Filters in the What to do next section for the cmdb_ci table. However, it is listed for the cmdb_class_info table. I assume the documentation needs to be corrected.