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Community activity

What option can be used to record ID card issued or returned to/by user

Currently Security Incident under Security Incident Response module is used to raise an id card issued or returned by Security Guard . But this is actually not an incident. So want to know what all options can be used to record ID card issued or retu...

  • Question

Resolved! ServicePortal !!

How we will design the widget (server script, client controller, and HTML template) to securely fetch and display user-specific records, and handle record viewing in a modal?

  • Question

HI All

HI All, i have one question related to, from servicenow to Azure AD Integration. How to Disable the AD Account automatically from ServiceNow, present i am using itsm pro license.Our company doesn't have a budget to take spokes, so can you please expl...

  • Question

Microsoft Teams with Service Portal or Employee Center

We have ITSM Pro + and currently use the legacy Service Portal however we plan on migrating to Employee Center soon. We are looking into integrating Microsoft teams and from my research it seems EC is best suited for this type of integration. I know ...

  • Question

Resolved! CIS- SAM

Please provide CIS - SAM dumps if anyone has.   Thank you in advance!

  • Question

In the em_event table, can anyone explain how the Process Duration is calculated?

My assumption was that Process Duration represents the time difference between the Created and Processed fields, but that doesn’t seem to be correct.I also checked the sa_performance_statistics table. It appears that events are grouped into buckets, ...

  • Question
  • Discovery
  • Event Management
  • Operational Intelligence

ServiceNow SAM Certification Practice Tests

Hi Community, I recently completed all pre-requisite courses required to appear for Certified ServiceNow SAM certification.However before I take the certification exam I would like to run through some practice tests.Does ServiceNow Learning portal of...

  • Question

Resolved! CIS-RC practice questions?

I found a few practice exams online, but the provided answers are very questionable.Some basic answers that seem straight forward, but they have select the wrong answer. That makes me question the integrity of the other questions that I am trying to ...

  • Question

CIS - ITSM Revision & Practice Papers

I have my CIS - ITSM exam booked for next week and I was wondering if anyone could provide any advice on any good external resources to utilise for revision. I've completed all the required learning and a lot of the additional recommended content, bu...

  • Question

Issue updating email domain in Intune Integration setup

I’m using the OOB Intune Integration for device sync. I added logic in IntuneIntegrationUtil (in invokeAction) to replace email domains from @xyz → @abc. The update works successfully in the sn_intune_integrat_devices and sn_intune_integrat_device_r...

  • Question

spModal with text setting the value of a field (ServicePortal)

Hi everyone, Im trying to make a button "reject" on the portal to open a spModal to give a reason why they are rejecting the solution, I have been trying to use alert, but I have seen that the "spModal" is the best way to do it. I have never worked w...

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