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What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Catalog item fulfilment stages How are catalog item fulfilment states configured?    Read More George_1 Specialist SOAP call timeout SOAP call is getting time out at 60 - 65 sec, how to increase the timeout for this call, its a synchrono... Read More George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Platform Analytics Academy Hosted by seemasingh 27 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: ServiceNow Impact Academy Hosted by HariomS35974003 27 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Hardware Asset Management Office Hours Hosted by seemasingh 27 May, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: Champion Your Upgrade to the Australia release (APAC) Hosted by ServiceNow 27 May, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: SPM Academy Hosted by seemasingh 28 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Process Mining Office Hours Hosted by HariomS35974003 28 May, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

PDI (Australia) missing change management application menu

After provisioning a PDI, Australia release, the change management app menus are missing. I've released and reprovisioned twice with same result.I can verify that the change mgt related tables are there, i can grab the url for change tables, or for '...

  • Question

Platform Analytics: Adoption Guidance & Known Issues Reference

Formerly published as "Getting Ready for Platform Analytics: Value, Gaps, and Fixes (2026)"   This page exists to give Platform Analytics customers a transparent, current view of what to expect during adoption — the benefits, the known friction point...

  • blog
  • Australia
  • Dashboard
  • Migration
  • PAe
  • Performance Analytics
  • Platform Analytics
  • Platform Analytics Experience
  • platform analytics migration
  • Platform Analytics Migration tool

Changing the activity stream icon color in workspace

I’m attempting to change the activity stream icon color in workspace using the field attribute, but I can’t get it to apply for custom journal input fields. It does work for work notes, so I’m trying to confirm whether this attribute is limited to th...

  • Question

HRSD simulation - HR Knowledge Management - error. Help needed

Hi, need a help, I'm desperate. Did steps as per instruction of the task (below). At the end trying to submit the case (step in red) and getting the error (attached). Any help, where I might check or change something. This is learning instance.  erro...

  • Question

Resolved! How do we prevent content items from opening in a new tab ?

Hi,  My content items are opening in a new tab, but I would like to open within the service portal tab. Does anyone have any advice on how to prevent this behavior ?     

  • Question
  • Service Portal Development

Data Visualizations Filters

Hello, I'm trying to add a dashboard filter using the overall Program (project/demand) table. I was able to tie most of the individual visualizations the the Program filter, however, having trouble connecting the Time Card table to Program. I've trie...

  • Question
  • Data Visualization
  • Filters
  • Platform Analytics
  • Zurich

SLA Definition

I'm trying to configure a response SLA on incident tickets that will complete with certain conditions are meet  An update is made less than 8 hours after being opened within a schedule The update should be an additional comment or work note made by a...

  • Question

License Allocation in software entitlement

Hi All,  We use alm_entitlement to track our purchased softwares and add user/device under allocation tab.  For assets which we add as CIs (allocated to) we don't find any information about the entitlement when we go and check the cmdb record of that...

  • Question

Tasks Page not loading lists on Audit Workspaces

Hi Everyone,I am new to Workspaces and currently working on a task page(workqueue) page in Audit Workspace. [Tasks Page]. I am facing an issue in Workspace where clicking on a list item is not loading/opening the corresponding record in the Tasks pag...

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Create one or multiple records Playbook in Workflow Studio

I have Table A and B, table A has related lists of B. The playbook is triggered when I create record in Table A. In the playbook I want to create one or multiple records of Table B. So, when I complete the playbook, record of Table A will show relate...

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