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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online SNUG Techワークショップシリーズ2026 Hosted by Manarobot 17 Feb, 2026 12:30 AM PST Event Details Online ServiceNow Exchange: Software Asset Management Office Hours Hosted by Abigail Lavadia 17 Feb, 2026 08:00 AM PST Event Details Online First Coast ServiceNow Developer Group Launch Party at the Jax History Center! Hosted by JenniferG 17 Feb, 2026 05:00 PM PST Event Details Online ServiceNow Exchange: App Engine Academy (EMEA) Hosted by Abigail Lavadia 18 Feb, 2026 01:00 AM PST Event Details Online ServiceNow Exchange: Autonomous IT Academy - Major Incident Management Hosted by Abigail Lavadia 18 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Employee Experience Academy Hosted by Abigail Lavadia 18 Feb, 2026 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Employee Relations Reporting: ER Case without Associated Allegations

Hello SN community!  My organization is having a really difficult time getting the reporting and analytics we need within the scoped Employee Relations due to all the separation between the tables (ER Case, Corrective action, allegation, involved par...

  • Question

MSP Domain Separation - CSDM 4.0

Hiya, I work for an MSP who offers and support infrastructure services to customers, our customers are onboarded to our platform as part of domain separation and our domain model is defined. I am trying to wrap my head around the CSDM service structu...

  • Question

HRSD Certification Exam.

I am preparing for the CIS‑HR exam. If I thoroughly study the official ServiceNow HRSD eBook and understand it deeply, will that be enough to clear the exam, or should I refer to additional resources as well? IF yes form which resources with links. K...

  • Question

Stop the PDI from redirecting to App Engine Studio

Dear all, How to stop the PDI instance from redirecting to App Engine Studio. I prefer the old UI where we have the Application Navigator and we can toggle between different modules at wish. Regards,Anish

  • Question

How to update Service Catalog item without loosing previous values?

We recently run in an issue: due to changes in Service Catalog item (UI and field value changes), we lost all historical values of the same catalog. We changed service selection option and input fields names. Now, if I open older requests, I see blac...

  • Question

Resolved! Flow Designer not adding attachment

I have built a flow designer that copies all the attachments from RITM to task.The catalog item and workflow belongs to a custom scope, I am using the below following three steps to copy attachment:Look up RITM attachment record in sys_attachment tab...

  • Question

Understanding What Lives Where

As you spend more time in the ServiceNow ecosystem, one of the biggest shifts is learning to distinguish between products, capabilities, and the roles they serve.   Early on, it's easy for everything to blur together. There are multiple products, ove...

  • blog

Resolved! Related List Declarative Action to open a FILTERED List modal

I eventually got the action payload definition to actually update with my newly added parameter.The new parameter was "query". I added the query (copied and pasted encoded from the list) and then, foolishly expected it to just work. But it doesn't.I ...

  • Question

Manual upload of Vulnerable Items

Hi All, I am doing a manual import of Vulnerable Items to test how it works. I have a Windows Server CI which has a FQDN, IP Address and a Hostname. When I do the manual import through the UI, the resulting vulnerable item is linked to a newly create...

  • Question

Inactive KBs appearing on Employee Center Knowledge homepage

Hi all, When I am on the Employee Center Knowledge homepage (esc_knowledge_home), I am seeing inactive knowledge bases appearing in the "Knowledge Bases" dropdown. There are not any knowledge bases in the related list on the Employee Center portal re...

  • Question
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