ServiceNow Community

Harmandeep Singh Kandhari - Online Gym App Development Guidance Needed

Hi Everyone, My name is Harman Singh Deep Kandhari, and I am planning to build an online gym app. It will allow users to register online, receive personalized workout and diet plans, track their fitness progress, and stay connected with trainers. I’m...

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How to translate KB articles category name

Hi Team , Please help me put How to translate KB articles "category name" kindly give me solution asap.

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Tracking Team members Out-of-Office Plans in ServiceNow (My Calendar vs. Op. Resource Assignements)

Hello, I am seaking for an advise. Our team needs a simple method for tracking pre-approved Out-of-Office (OOO) plans within ServiceNow. I am thinking of two approaches:Using the existing My Calendar feature: Allows self-service entry, but lacks gro...

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how to see payload of "Serviceonow user provisioning with Microsoft Entra ID"

Hi Team, We have Configured ServiceNow for automatic user provisioning with Microsoft Entra ID as below doc and able to get all the user details. https://learn.microsoft.com/en-us/entra/identity/saas-apps/servicenow-provisioning-tutorial Just want ...

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What role should ServiceNow Auditors have?

What is the standard approach to provide roles to Auditor and what roles has to be provided who can read the data for audit management?

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How to Expose ServiceNow AI Agent Studio Agent as A2A Server for External Platform Integration?

Hello ServiceNow Community, I have built an AI agent using ServiceNow AI Agent Studio (on Yokohama release with Now Assist). I now want to expose this ServiceNow agent as an A2A (Agent2Agent) compliant server so that external platforms (like Google A...

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Resource Calendar purspose

Hi Friends!Could someone tell me what is the purpose of the Resource Calendar? If pps_resources cannot fill it, if approved time filled in the resource's timesheets do not appear in the resource calendar, what is its purpose? Is it being deprecated o...

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Regarding the reference fields

Hello,The reference fields in the native view has info icon button which upon clicking gives the open record and we can open the record, now for the same reference field in workspace i cannot see the info icon button, how can i configure that in work...

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in RITM table stage choices created automatically in sys_choice-how to identify source

Hello Community, We noticed multiple stage field choices for sc_req_item were created in the sys_choice table on 27-Jan.The created_by user says they did not create them manually, and no workflow executions ran on that day.Could these choices have be...

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how to code it to add a variable 'plan' as 'Work Notes'

The command from the code below: addPlanToIncident () is to add a variable 'plan' to 'Additional Comments'. Does any one know how to code it to add a variable 'plan' as 'Work Notes'?sn_itsm_aia.InvestigatingAndResolvingIncidentsUtil().addPlanToIncide...

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Please advise where this information is coming from and displaying on the asset table.

We received a ticket where users reported that the Phone Number field is appearing as a dropdown on the alm_hardware form. The dictionary entry for this field shows the type as Phone Number, and there are no choices defined for it. I have already che...

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Resolved! Transform Map with 3 Coalesce Fields Not Creating Record (cmn_schedule_span)

Hi everyone, I'm facing an issue with a Transform Map that I can't fully understand. I have a Transform Map targeting cmn_schedule_span with three coalesce fields defined:start_date_timeend_date_timeschedule.nameSince schedule is a reference field, ...

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ServiceNow Resume UX

I feel like more attention should be given to our ServiceNow Resume section. 1. We should be able to showcase all of our achievements publically if we choose. I selected all mine to be publicly displayed, yet they only show up in Private view. (see a...

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Resolved! posting NowLearning Badges to LinkedIn

How can I share NowLearning badges and certification on LinkedIn?

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CSDM: Has anyone established or published a prescriptive Service to Service Offering mapping?

For example as a Use Case: If i am a Healthcare Organization, what are some of the common Service to Service Offering alignments; IT Service and IT Service Offerings, I should have available in the CMDB which may be logically leveraged by Catalog Ser...

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