check logged in user has approval role

If logged-in user does NOT have Travel Approver role, make Approval Remark field read-only

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Change Advisory Board processes

1. CRB – Change Review Board / Change Review Board MeetingCRB stands for Change Review Board (sometimes also called CAB – Change Advisory Board).It is a group of stakeholders who review, approve, and prioritize changes in IT.CRB meetings ensure that ...

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How to use ReleaseOps with an Update Set to deploy a new app scope

Today I'm going to show you how to use ReleaseOps to deploy a brand new applications scope.     00:01: Hello. This is Jon Lind and today, I'm going to show you how to use release Ops to deploy a brand new applications scope. 00:13: So ...

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Known error

Hello,i have imported the known error template and known error knowledge base but when the article is created the article is not being stored in Known error knowledge base .What could be the issue of this .

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How to add background image on Portal

Step 1: Upload the ImageNavigate to the db_image table.Upload the image that you want to use as the background.Note the Name of the image record (this will be used in CSS).Step 2: Open Page EditorOpen your Service Portal.Click on Instance in Page Edi...

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Incident Record Producer - Checkbox validation

Hi all, i have requirement  :As process owner I want a check box in ESC Incident form to be checked in case the highest Impact and Urgency are selected.It is fulfilled when- a check box in ESC Incident form is added in case the highest Impact and Urg...

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unable to run query builder, when running it shows problem running query

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Client Script – Approval Remark Control

1.If logged-in user does NOT have Travel Approver role, make Approval Remark field read-only. 2. Users with approver role should be able to edit it

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Is there any way to hide 'Edit Form' Row action (pencil button) from specific role

Is there any way to hide 'Edit Form' Row action (pencil button) from specific role? 

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Location is appearing blank or different on Asset and CMDB

checked location field got removed under a user name but he says he has not updated it , In order to check audit history it says first updated by Mid server on 18 feb but on 23 feb it  updated as blank and shows updated by a user name  , how can we r...

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Catalog Workflow – How to route approval to Service Owner (Owned by on cmdb_ci_service)?

Hi All,I’m working on a catalog item workflow (table: sc_req_item) and need help with the approval logic. Requirement (workflow only)For a specific catalog item, the user selects a Business / Application Service (from cmdb_ci_service) through a catal...

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Important Updates to the ServiceNow Community Code of Conduct

Important Updates to the ServiceNow Community Code of Conduct   The ServiceNow Community is built on trust, mutual respect, and a shared commitment to learning from one another. To protect that environment, we've made several important updates to our...

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Add UX Actions on workspace

Hello experts!I'm currently building a custom workspace for a custom application. Here I have a few UI Actions added in Native UI, and I want to add these UI Actions in Workspace as well. I have done following things to get these UI Actions work on c...

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Volunteer Opportunity: Introducing ServiceNow University Campus Leaders

  Introducing ServiceNow University Campus Leaders   Meet the Inaugural Class Shaping the Future of Tech Talent   These students are bringing ServiceNow skills to their university campuses, and they could use your help.   We're excited to introduce ...

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Renewal of Voucher to take CSA exam

Hi, I had been through all the trainings to take up the CSA exam, but due to some personal reason i was unable to complete that process. Now i am want to complete it but seems like the voucher is expired. Can you please help me out in the renewal of ...

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