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What`s New Popular Posts More The latest in Community Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist workspace application menu visibility Is it possible to restrict the visibility of a sys_ux_list to a specific user group... Read More George_1 Specialist workspace application menu list I have a record producer created on problem table how can I add it to workspace lis... Read More Prasanna_Patil Specialist Adding ITIL role ro service account will act as license consumed? Hey All, If we give It... Read More Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: ITOM Academy – ITOM LEAP Leading Practices Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Hosted by ServiceNow 15 Jul–31 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM) Hosted by ServiceNow 15 Jul–31 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in Australia release for Field Sewrvice Management (FSM) Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Australia release for Telecom Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Australia release for Asset Management Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Conditional Logic on Email Notifications

For email notifications, is it possible to use conditional logic for what the email will contain? For instance, if the short description contains "application related request" then add another piece of information like the long description? 

  • Question

Is there a way to verify if my scheduled job is running as per the schedule?

I have created a scheduled job to run every 5 minsIs there a way to verify if my scheduled job is running as per the schedule (like every 5 mins?)I checked in 'syslog_transaction' table, 'sys_scheduler_job_history' etc, no where I could find the job ...

  • Question

F5 Loadbalancer Certificate discovery

Hello Experts, From the F5 LoadBalancer Certificate documentation can anyone assist what exact credential we need to setup in ServiceNow.We have dedicated Account - 1. Do we need to create SSH credential in ServiceNow?2. DO we need to create SNMP cre...

  • Question

Email notification script

I have a requirement to build a email notification script, where i need to create a button that will be used in notification wherever it is required. So, I have created it but the issue i am facing is the button is appearing correctly on the outlook ...

  • Question

Can we display a static list on a catalog item form ?

I have a requirement on a catalog item which updates service instances. I need to display all the relationships available in svc_ci_assoc table . Do we have feature that helps display a static list on the catalog form . Is there any better method to ...

  • Question

Workday integration

Hello Team, I have this issue where , I am facing this error.This speicfically happens when the HR profiles are being created or udpated via WD integration.I tried to check further into itThis is where it takes time , it basically calls into WD and p...

  • Question

Microsoft Azure DevOps Boards Spoke Inbound Connection not configurable

Using the Azure Board scope for SN - ADO integration https://www.servicenow.com/docs/r/zurich/integrate-applications/integration-hub/azure-devops-spoke.htmlDone with Outbound its working but Inbound not configurable - How to enable Iam I missing some...

  • Question

Try NLU Model Error

Hello!I was creating new Vocabulary Sources and Entities for one NLU Model (it's included in a Multi-lingual NLU Model set). After creation, I trained the model, and then when I tried to test in the NLU Workbench, the website threw an error:Exception...

  • Question
  • Natural Language Understanding (NLU)

Resolved! How to use Choice field values ​​in a flow

I want to extract the value of a record's choice field in a flow.In a data pill I get the label value.Is there a better way to do this?

  • Question
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