ServiceNow Community

New User Login Failure: "User name or password invalid" despite correct credentials

Hi Everyone,I am encountering an authentication issue with a newly created local user account on my instance. I am hoping the community can help me identify if I have missed a configuration step.Scenario:Logged in as System Administrator.Created a ne...

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ServiceNow Homepage Moification

Dear All, I wanted to update or modify the option in the ServiceNow homepage as shown in the attached pic,you can guide on the steps at your convenience. As part of my requirement I want to remove the option" international travel" from the page as sh...

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For each loop to check group approval in flow designer

Hi All, I have a requirement to review the group annually, if group has no manager or manager is inactive, we need to trigger approval to "admin" group, if anyone from this group is rejected, then deactivate that group, if approved keep it active, if...

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Zurich Upgrade Issue - Unable to create New story. Any one has any issues?

Hi Everyone, After upgrading to Zurich, patch4-hotfix3b-01-17-2026, we are unable to create a new story (rm_story) in SPM / ITBM . Project and Portfolio Management module? Did any one faced a similar issue? How did you get it fixed? I am already in f...

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What is the use of 'checklist_template' table in ServiceNow?

What is the use of 'checklist_template' table in ServiceNow? Has anyone used it? If yes, in which scenario?And its part of which Application?

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Resolved! Flow

This is the script I have used for assigning group in workflow but it's not working for flow .

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ACLs are acting different on fields that are different scope than their table

Hello, Given the HR Lifecycle Event (sn_hr_le_case) table, I have applied 2 wildcard ACLs:1. "sn_hr_le_case.*" with condition "HR Service is 123" that allow all fields only if the script returns true.2. "sn_hr_le_case.*" with condition "HR Service is...

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ACLs for fields that are different scope from their table

Hello, Given the HR Lifecycle Event (sn_hr_le_case) table, I have applied 2 wildcard ACLs:1. "sn_hr_le_case.*" with condition "HR Service is 123" that allow all fields only if the script returns true.2. "sn_hr_le_case.*" with condition "HR Service is...

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ACLs for fields of different scope aren't working

Hello, Given the HR Lifecycle Event (sn_hr_le_case) table, I have applied 2 wildcard ACLs:1. "sn_hr_le_case.*" with condition "HR Service is 123" that allow all fields only if the script returns true.2. "sn_hr_le_case.*" with condition "HR Service is...

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This dashboard contains unsupported widgets and cannot be migrated to the next experience ui

I have a lot of dashboards in the core UI where the question mark appears with the message: 'this dashboard contains unsupported widgets and cannot be migrated to the next experience ui'. On my PDI there are also some out-of-the-box dashboards (pa_da...

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Update applied to Agent Workspace for HR and At a Glance removed from contextual side pane;

We applied the latest Update to the Plug in for Agent Workspace for HR and lost the At a Glance function on the Contextual Side Bar. This is a well used tool for our HR Help Desk. We cannot get it to be visible again using UI Builder. Our configura...

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Need help editing the card under My Items Widget - Remove Quantity

Hi Experts, I'm trying to get rid of Quantity part from the card under My Items Widget. I'm able to find the scripts for ActivityConfigurationUtilSNC where the code is fetched, but need assistance finding this card configuration so i can clone and e...

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How do you open an external URL in SOW with a declarative action?

The subject says it all. I have duplicated the SRP Record in the SOW Experience and want to add a button to the action bar. I have seen how to create a declarative action but I can't figure out how to trigger anything in UI Builder. Please provide a ...

Question

PA dashboard translation problem

Hi everyone, We’re seeing a strange issue in our instance with a dashboard used in Service Operations Workspace. When the language is set to Norwegian, the dashboard loads and works as expected. But when we switch the language to English, the dashboa...

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Claim Your Developer Passport Badge!

You Showed Up. Now Claim Your Badge. Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it. Using the...

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