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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online October 21st: ServiceNow U.S. Air Force Special Interest Group (SIG) Hosted by HollyHorton 21 Oct, 2025 07:00 AM PDT Event Details Online October 21st: ServiceNow U.S. Air Force Special Interest Group (SIG) Hosted by HollyHorton 21 Oct, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: What's new in the Zurich release for App Development Hosted by Lolita Honkpo 21 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's new in the Zurich release for App Development Hosted by Lolita Honkpo 21 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Office Hours - Software Asset Management Hosted by Lolita Honkpo 21 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What’s New in the Zurich release for Financial Services Operations (FSO) Hosted by Lolita Honkpo 21 Oct, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Can incidents be created through Amazon Connect using only the ITSM product?

Can incidents be created through Amazon Connect using only the ITSM product?According to the documentation, it appears that by implementing ServiceNow Voice and configuring AWA, along with installing a plugin that enables connection to Amazon Connect...

  • Question
  • Incident Management

ServiceNow Reporting

Hello ServiceNow Community,I’ve noticed that in the latest PDI, the traditional Reports application has been replaced by Platform Analytics Workspace. Does this change mean that the CSA exam will no longer include questions on Reporting, or are Repor...

  • Question

User not found

During one my trainings I was asked to impersonate a user:1. Impersonate Rick Lemm.When I entered the name listed I received a No results foundHas anyone else had this issue?

  • Question

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

  It’s here! The air is crisp, and our keyboards are ready. Hacktoberfest is back, and this year is special.    CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY!    This marks the 9th year that the ServiceNow community has participated in DigitalOcea...

  • blog

Career Transition as ServiceNow Developer

I have 5 Years of experience in ServiceNow HR and transitioning into ServiceNow Development, but companies are not giving opportunities to such candidates, asking for relevant experience only tried 6 months so suggest any way to get job this ServiceN...

  • Question

CSA Voucher Clarifications

What's the difference between the Certified System Administrator Voucher 300$ and the Certified System Administrator Exam in webassessor also 300$?Am I required to pay both? 

  • Question

Set integer to null using Flow Designer

Hello Community, I'm attempting to use the Update Multiple Records action to blank/null an integer field on the User table. I've attempted multiple methods, however none of them seem to work. Can anyone suggest a method that works for integers? I've ...

  • Question
  • Flow Designer

DevOps Change Velocity Micro - Certification exam

I am having a heck of a time trying to pass the new 32 question DevOps Change Velocity Micro - Certification exam.  It seems the more I research the questions, the worst my score is.  Any suggestions?

  • Question

Resolved! ACL said '= false RULE = Evaluated from cache'

ACL said '= false RULE = Evaluated from cache'. ServiceNow always evaluates OTB ACL records first, so we added a custom role to this OTB record. In this record, 'Requires role' is set to 'sn_problem_read'. (I understand what it means to add something...

  • Question

Visibility on Group Names Catalog Item dropdown table reference field

We have created a dropdown reference field in a catalog item to pull from the sys_user_group table in ServiceNow and pull the name as the actual field in the dropdown. I have now checked the ACl's and attempted creating a new one, I also tried to do ...

  • Question

Build Agent is now live on your Personal Developer Instance (PDI)!

Hey ServiceNow Developers!   Big news today! The teams behind the PDI program and Build Agent just rolled out two updates that make it easier than ever to try conversational coding (aka vibe coding) with the new Build Agent.   First, there’s now a fu...

  • blog

Configure the CMDB Micro-Certification Simulator Task 2

I've created a new CI class 'Mongoose Web Server' but did not do it under  'Hardware' so my validation failed.  As part of creating this I also created a new table named ( u_cmdb_ci_mongoose_web_server).  This is not the correct way to do the task an...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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