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What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Charlotte Learning Lab: AI-Powered Security Exposure Management [USEM] Hosted by Megan Le 23 Feb, 2026 09:00 AM PST Event Details Online Putting AI Agents to Work to Increase Employee Productivity | Learning Lab - Charlotte​ Hosted by Sandra Robles 23 Feb, 2026 09:00 AM PST Event Details Online Register for the Hawaii SNUG H1 2026! Hosted by WhitleyT 23 Feb, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: ITOMヴィジビリティとクラウドアクセラレートの25’Q4リリースの新機能 Hosted by Abigail Lavadia 23 Feb, 2026 06:00 PM PST Event Details Online ServiceNow Exchange: Security Operations Applications Office Hours Hosted by Abigail Lavadia 24 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Process Mining for HR - Data-driven insights for AI agent deployment Hosted by Abigail Lavadia 24 Feb, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Discovery Patterns

Hi Community !, In Discovery I want to know about patterns, Like can anyone suggest real time use case with implementation (step wise), or way to master patterns, I went through Course on ServiceNow University, but it still feels bit confusing ,I wan...

  • Question
  • Discovery

Request to Reschedule Course Exams to April and May 2026

     Hello,My name is Nicolas. I have three courses with exams scheduled for March 2026, but I am unable to complete all of them at this time. I would like to ask if it’s possible to move the CAD course and the other courses to April and May 2026.Unf...

  • Question

Agentic AI plugin and Use cases

What is the plugin required for Agentic AI?Can we install plugin in PDI? If yes, what are the use cases we can try for ITSM? 

  • Question

Show CWMTasks in My work without the user being a member of the space

I am using CWM 8.0.2. In Yokohama  Has anyone found a way to show CWMTasks in My work for users that are not members of the space those tasks are created in? We have a Program of Works board which covers several projects and we want to capture action...

  • Question

Request for Reissue of Lost Voucher (Valid Until 15 July 2026)

Dear Sir/Madam,I hope you are doing well.I am writing to inform you that I received a voucher in June 2025, which is valid until 15 July 2026. Unfortunately, I am currently unable to locate the voucher and may have misplaced it.I kindly request you t...

  • Question

Update sets

Is it possible to move custom tables created within scoped application to another instance?If yes, please let me knowThanks!

  • Question

Update set

Is it possible to move the custom tables in scoped app to another instance?If yes, please let me know the process.Thanks

  • Question

New Field with X mark for deletion

Helloi am new to the SN ecosystem.when i create new fields it has always red X. I can not find them when i want to add ui policy. what i am doing wrong so they are not in the mark for deletion state.Thank you 

  • Question

lab instance is not initiated

When i click on the lab instance, instead of opening/ showing page instance status is showing launching. I waited for min 20 minute, but same result is showing.

  • Question

We want to export incident table data into excel

We want to export incident table data into excel but when we are exporting we are getting only 10k records but in our instance incident table contains 10800 records can anyone suggest us how to download the remaining records from 10001-10800 in excel...

  • Question

Greetings All

My first post.This is an exciting time with a great platformLooking forward to this engagement  Cheers All

  • Question

CSA TEST

 I am registered and about to schedule my test. I was curious what you guys used that you found helped prepared you best for this test.

  • Question

Article publish workflow best practise

Hi, Out of the box, the Approval Publish workflow routes knowledge articles to the Knowledge Base Owner or Knowledge Managers for approval. Alternatively, an Ownership Group can be used.However, I’m trying to design a slightly different setup. I want...

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