User Activity
Hi,I’m facing an issue with dynamically updating a Rich Text Label in RITM and SC Task forms.I am using the g_form.setLabelOf() method to update the label text dynamically. It works as expected in the Service Portal, but it is not working at the RITM...
03-09-2026
Hi Everyone,I have a requirement where a user submits a request through a Catalog Item (for example, requesting software installation).Current ProcessThe requester fills some initial variables in the Catalog Item form and submits the request.After su...
Hello,I'm facing an issue in Flow Designer. When I try to open a particular flow, I get the following error message:"Content not found""Your flow cannot be found. Flow sys_id:n"The flow seems to be missing, but I am sure that the flow exists, and the...
Hi everyone,I'm working on a Multi-Row Variable Set (MRVS) in a catalog item and need help with calculating a Total field based on the values entered in multiple fee fields. Use CaseI have the following fields in my MRVS:transportation_feeaccomodatio...
Hi, I’m trying to write a condition in the Condition Script snippet of the ‘Look Up Records’ action in Flow Designer, but I’m unsure how to write it correctly and return the expected results. Requirement:The condition script should return records whe...
