Google search result not showing favicon
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08-21-2024 02:21 AM
Hello,
I have a community portal (which get install with csm plugin) for which the favicon is not showing in google search result. Please check below image.
It just shows default icon.
In below link it shows that subdirectory (/sp or /community) is not supported but the same is working for ServiceNow community search result.
https://developers.google.com/search/docs/appearance/favicon-in-search#guidelines
Did anyone face similar issue?
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08-21-2024 02:39 AM
ServiceNow community is on 'servicenow.com/community' and shows the ServiceNow flavicon you will see on other ServiceNow sites as well. Search for 'servicenow developer' and you will see a different one, because that's on developer.servicenow.com. So the documentation is correct.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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08-21-2024 04:35 AM
So is there any way to make this work for my community portal?
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08-21-2024 04:43 AM
If you put a custom url on it, you can.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark