ServiceNow Community

How to make time zone editable for non admin users in employe center portal

Hi Team, As an admin I able to edit the Time zone(Screenshot 1). But I want timezone to be visible/editable by all ECpro users.(screenshot 2) will there be any specific role that needs to be assigned to user to make timezone visible and editable. Th...

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Need report to display %of Control compliance count on Y-axis.

Hello, Check screenshot for my report that I am trying to create, could you please help me with displaying Control count Percentage on Y-axis. Currently I can only show Control count on Y-axis.Percentage count= Control compliance count/ Total Control...

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Resolved! How to implement create knowledge Ui action for a custom table which is extending case table

How to implement a create knowledge OOTB Ui action for a custom table that extends the case table, also as of now the create knowledge Ui action is also not visible on the case form. How can I activate that on the case and custom table. I have activa...

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Trigger Data Certification for newly created CI

Hi,I have created a catalog item that for creation of Business application. Once business application is created, I want to trigger a data certification job only for that newly created Business application. Is that possible? Thank you

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How do we add reference qualifier for list collector in catalog item.

I have a list collector field in catalog item which is referencing the asset table called u_st_hsm. I have to populate fields on the list collector based on another variable in the catalog item called location_2 . I also need to add another filter f...

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Windows Discovery failure

Hi, While running the Discovery on Windows Server facing the below error. Help me to fix the issue.

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CWM: Connected Work FAQs

What is Connected Work? Connected Work is the ability to import any task-based table directly into a CWM board, such as Incidents, Change Requests, Project Tasks, and many more. This features enables teams to plan and manage multiple work item types...

Article

How to get variable values from a MRVS and include them in a notification without writing a script

How do you fetch variable values from a Multi-Row Variable Set (MRVS) and include them in a notification without writing a script?

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Inbound Email Action Not Logging Emails Despite Successful IMAP Connection

Hello Community,-We’ve set up an Inbound Email Action in our ServiceNow instance to create an HR Case when an email is sent to a specific external email address.-Here’s what we’ve configured so far:-We created an Email Account in ServiceNow with typ...

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Flow Action error(cannot read property "id" from undefined,Detail: Cannot read property "id")

I'm getting the flow action error while running and also I can't able to publish the flow I filled the details for the required field though I get this error. I can't able to debug where it goes wrong. Could someone help?

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Resolved! How to trigger a email notification based on current assignment group

Hi Team, case will create in different assignment group, so based on that current assignment group will receive the notification. Pls guide me on this

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Secure Audits & DSAR

Hi Folks, I’m interested to know how secured audits and DSAR have been implemented in servicenow with respect to Customer Service & Support?Is there a business case or guide available for this? Thanks in advance

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PAR dashboard and platform_ml plugin dependency issue

Hi team, I am working on creating a dashboard for Predictive Intelligence. Since our platform_ml plugin does not have the dependency on the PAR dashboard plugin, whenever I raise a TD with my code changes, the dashboard does not load. Only after re...

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HRSD Activation

I want to set up the HRSD module on my dev instance from scratch. Can you suggest the best way to start and the steps I should follow for installation?

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Query on SNMP OIDs in Classification phase

When I execute discovery for a network device, in the input payload I see something like this:SNMP - Classify:253 OIDsSNMP - Classify:320 OIDsSNMP - Classify:1121 OIDs What does those numbers actually indicate?Is there anywhere that we can see all t...

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