ServiceNow Community

SAP Create Requisition Usage in Flow Designer

SAP Create RequisitionSAP Ariba Spoke V 1.8.0I recently had to set up an integration with the SAP Ariba Spoke for a client. I wanted to share the general architecture of creating a Purchase Request in ServiceNow and sending it to Ariba as I could not...

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Which role is required to submit the catalog items through customer portal and view the incidents

Hi Community, Can anyone please say which role is required to submit the requests through customer portal and also view the incidents created by him and other. @Ankur Bawiskar Thanks,Tulasi.

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Unable to proceed in course further, due to filter not working in lab instance

I am currently doing the associate system administrator, course in service now and facing an issue with one of the tasks. A filter is not working properly due to which I am unable to complete the task and since most of the task interconnected, I am u...

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Updated work notes from the old value to the new value.

Hi @Ankur Bawiskar, I saw your earlier response in the community about updating work notes. I tried that method, and it successfully updates a single variable. However, I need to update multiple variables at once. For example, if there are 10 to 15 v...

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Custom HTML attributes in UI framework

Hi everyone, I'm trying to embed a Qlik visualization in a custom UI framework component but I am encountering some issues when trying to add custom HTML attributes to the view function. Iframes are an alternative way of embedding Qlik visualizations...

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Change Implement - Flow Designer Flow is throwing error

I have created a flow for Change Implement Step. Once change is moved to Implement state, I have to create two change tasks as OOB. Once tasks are completed, we should wait for close code to set. Based on Close Code, I have to change the state to Clo...

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Change the label of the Post button

I want to change the label of the Post button at the bottom of the Work notes journal field. Where can I set it?

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Major incident email content recommendation | Persona as an input for Gen AI email templates

Role required: sn_comm_management.comm_plan_admin or adminEach MIM communication plan has the following default persona types associated with them : Ad hoc AIEnd user AIBusiness user AITechnical AI When the LLM is called, these persona types are use...

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Group Naming Best Practices

What are some best practices for naming groups?In my current project, we are implementing a ServiceNow change request process.We have a group responsible for implementing and approving changes for each product provided by the client (AWS, CrowdStrike...

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Change response of Virtual agent

Hi everyone, Recently while working with ServiceNow now assist, I saw that when a person is searching for something, it is giving him/her 3-4 options but same query asked from some other person it is giving him/her only 1-2 options for the same query...

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Function Field

I would like to create a function field in the Request Item table to check for the presence or absence of attachments.I set up the function definition as shown below to check whether a file is attached to the attachment variable. glidefunction:length...

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Field Style in reference field

I would like a paperclip icon to be displayed in the request_item field of the sc_task table when a file is attached to the record set in the Request item.To meet this requirement, I set the Filed Style as shown below. However, while the icon appears...

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Change Emergency - Flow designer flow is throwing error

I have created a flow for Change Authorize Step. Its a clone of OOB flow, we have changed just the policy. Flow is working a expected. But , I see some errors in the flow engine context. I don't see any issues in my flow. Please help me identify this...

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Send an email reminder 1 month before Due date.

Hi Everyone. I need to send an email reminder to one email address one month before the due date(field on the form)How can i achieve this? BR

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Autopoulation for variable list collector.

Hi @everyoneI have a requirement where i need to auto populate all the groups from organization table to my catalog variable group.I have a field in my table name as AD groups those should be auto populated in my catalog variable groups which is a li...

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