Show Live data on Servicenow report

 Hi everyone,I’m working on a requirement where I need to display Year-to-Date (YTD) values in a ServiceNow report, based on fiscal months. Here’s the scenario:Whenever a new record is created in my custom table, an RPN value gets calculated. Using t...

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Tables

I am looking for sample applications to get more hands-on experience.I'm interested in starting some beginner-friendly projects that involves Creation of groups, Roles, User, and Tables.Are there any other ideas how to find a ServiceNow project to ha...

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How to close GlideDialogWindow

Cannot close the dialog created by the UI action.ui action onClick:function onClick() { var sysId = g_form.getUniqueValue(); console.log("=== Notification Dialog Initialization ==="); console.log("Incident sys_id: " + sysId); if (g_...

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how popular topic widget is able to open the emp_taxonomy_topic page

Hi All, While working on one custom widget, which show all catalog items Connected to Topics. I see while we click on Popular Topic, It is table us to "emp_taxonomy_topic" page. But in the Widget, nothing is directing to this page.can someone help me...

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setupMFA

HI,  am arjun new to servicenow while creation of PDI account for servicenow with new mail keep on asking setupMFA(multiple author authentication) for logging into acount  for everytime its bit complicated for me instead  of just user and password pa...

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ServiceNow AI & Agentic AI Kickoff | Where and How to Start

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Unable to access sys_script table via API using custom role (403 Forbidden)

Hi Team, I’m facing an issue while trying to access the sys_script table through the Table API using a custom user and role. I created a custom user named test_user and a custom role named test_role. The role test_role was assigned to test_user, and ...

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CTA Exam Prep Advice on Real Scenario

 I’m currently on my journey to prepare for the ServiceNow CTA exam and have been exploring multiple study resources, including whitepapers, documentation, and hands-on practice in my instance. Recently, I started using CertsMatrix to practice scenar...

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Send HR document templates to employee without agent involvement

When employee requests for HR letters like(visa letter) the document to be sent to employee without any HR agent involvement and the document to be attached and sent to employee's email.The document attached should not get stored in sys_attachment ta...

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Platform Analytics Task

Hi Everyone, I’m working on the Platform Analytics Task, but it keeps failing validation despite multiple attempts. I’ve followed the task instructions and recreated the dashboard and chart to match the example image at the end of the task severally....

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Test Data Deletion Fix Script ATF

Hi,Has anyone used Test Data removal using the Fix Script in ATF? If yes, can you please share the script? At my company, I create dummy data for each test case, so I didn't need to use any table Cleanup or anything. Kindly help.RegardsSuman P.

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Certified System Administrator (CSA)

Preparing for the ServiceNow Certified System Administrator (CSA) exam was one of the most challenging experiences in my IT journey. I had heard stories about how tricky the exam questions could be and how easily candidates failed because they relied...

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Users receive Teams pings when Virtual Agent closes idle conversations

We have Virtual Agent integrated with Microsoft Teams. When a user stops responding and the system closes the idle conversation, Teams sends a ping to the user saying the conversation is closed. This happens every time the Schedule job (Time Out Aban...

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• MS Teams
• MS Teams Integration
• Virtual Agent

Data Policy Exception: The following fields are mandatory: Resolution code

' {"state": "7","close_code": "Closed/Resolved by Caller","close_notes": "Issue resolved successfully from Oracle integrated process."}'Now which one the 'Resolution code'  ? I can't understand from the Incident json responce .Please help me !!!!

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