Hide “Closed Complete” and “Closed Incomplete” from State Choice List in Now Mobile Custom Filte

Regarding Custom Filters in the ServiceNow Now Mobile application.In the custom filter configuration, we are using the State field, which displays all available state choices (as shown in the snapshot), including:Closed CompleteClosed Incomplete(Othe...

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Nutanix Prism Central Integration with Servicenow SAM

Hi Team, For Nutanix publisher pack is not available in ServiceNow instead of I will do integration for License Consumption, should do the Nutanix Prism Central Integration with ServiceNow SAM. Could you please let me know what the steps are needed t...

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Database Views

Anybody have any idea how to make the last 2 tables in my database views as unique records? So I have sn-hr_core_case table, question_answer and sc_multi_row_question_answer inside the database view. The last 2 tables reference sn_hr_core_case but I ...

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Event Management: Incident auto-assigned to previous engineer instead of only assignment group

Hi Team, We are observing unexpected assignment behavior when incidents are created from Azure Monitor alerts via Event Management.  ScenarioAlert Source: Azure MonitorAlert creates incident via Alert Management Rule + Flow Designer subflowAssignment...

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Assessment Simulator Task 3 - Create and comment on a record (Content)

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Design suggestion for new application

Hi team, We have requirement to migrate 1 form from agile-point to servicenow.As per thier process once requestor submits the form it goes to reviewer and reviewer  and send the form back to Requestor to edit few fields for correction and submit back...

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Enable voice input for the Now Assist panel accessibility preference

HiIn user profile -> user preference -> in accessibility-> Enable voice input for the Now Assist panel But i can't see the Enable voice input for the Now Assist panel how to get this option how to get this  

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The list numbers don't work as a link to record

Hello,we encountered a strange bug. For users with role sn_ppm_read, enabling them read role for demand, and opening them, for some reason the Demand list is displayed to them without option to use Demand Numbers as a link.To other users, managers an...

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Certified System Administrator renewal exam

Hello, I wanted to ask regarding ServiceNow CSA exam for renewal, which is showing my certificate will expire soon, how can It take that exam? Is this again proctor based and do I pay for that?? please help me with this query's  

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Role Inhertience

So what we are trying to do is when ever we add a user to a group. It shows all roles assigned from that group as inherited as true.We are trying to see where exactly is the script which sets this inherited as true and we need to make that to false e...

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CIS-ITSM Exam 2026

Hey everyone Is anyone here preparing for the CIS-ITSM exam around Feb–Mar 2026? Would love to hear any tips, preparation strategies, or recommendations for good practice question banks. If you’ve already taken it, please share your experience!Here’s...

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Extending a Scripted LinkedIn Posts API with the Documents API

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   While looking for ways to be more efficient in my content creation, I caught myself thinking:   "If only I could automatically post on LinkedIn..."   LinkedI...

• Article

Create second task based on First task closure for user A - workflow

Hi All,I have a requirement where multiple tasks gets created through run script for each MRVS row.Whenever a user’s 1st task/Genesys task is completed, SNOW must automatically create a new task for Media Recording team for that same user. This shoul...

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Populating response in MRVS using onSubmit client script

Hi all,I am getting the expected response but not able to populate/ set value in MRVS field, Please suggest based on the attachment 'employee id's will be populated in mrvs and onsubmit associated first and last name should be populate in the mrvs.  ...

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