ServiceNow Community

AWA Inbox cleanup

I have a question. We are setting up AWA to have items auto assigned. I noticed that the inbox gets a lot of items with the button to open. Since they are auto assigned, is there something that can be done to clean up an agents inbox automatically. E...

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Updating Historical Actual Costs

Hello ServiceNow Community.Previously we were not using rate model to calculate actual costs on resource plans in Yokohama SPM. The rate model was set to the default $50. The correct rate model is now set on the project record. Using the related l...

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Resolved! Catalog Client Script – Make Variable Editable Only if User Is Member of Assignment Group

Hi everyone,I’m working on a Service Catalog item where I need to control the editability of a variable based on group membership. If the logged‑in user is a member of the selected Assignment Group, the variable should be editable,For all other users...

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Hide the name of the ticket handler name

Hey Guys,As per the attached screenshot of my PDI , for example, Beth Anglin, handler of the request. I want to hide her name, instead of it should be her assignment group name be mentioned in the comments. I tried to clone widget, ticket conversatio...

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ServiceNow Workspace: pass dropdown value to form

I am working on a ServiceNow Workspace and need guidance on passing values from a dropdown to a form.Requirement:I have created a custom table application that stores application details.In Workspace, I added a Dropdown component that displays the li...

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Can I control border in now-card

Hi everyone, I’m working with the now-card component in Seismic in my repo and had a question around styling flexibility. In some places I want to display the card with a visible border, but in other places I want no border at all. From what I’ve se...

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Data Binding and dynamic image filtering in UI Builder

I want to create a filter on the project table in technical editor/UI Builder. I was able to add that however I cannot get content to follow that filter. My use case: I want to select a project, then have a html field that is one the project record d...

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UI Builder : Next Experience

Resource Management

Good morning all -- quick question Is there (or has there ever) been a way to remove 1 group member's assignment from a group assignment? For example 5 members have been assigned Admin time but one member of the group needs to be removed from that as...

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Resource Management

DELL UNITY – 480F - Storage Device Discovery

Has anyone successfylly discovered a Dell Unity - 480F Storage Device. Have created the Basic Auth credentials. But it is not being discovered. Raised a support ticket and support says that Dell Unity is not supported out of the Box patterns. Was ...

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UI Builder - How to go to list view/backend view after clikcing Pie Chart

Hello,I have a pie chart which has a Visualization Clicked - client script.I am able to generate the proper backend url in the client script.Ho do i execute that link?Do I need another event like link to Destination? if so, how to make it work?orCan...

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Is it possible to build the condition builder in Portal?

Hello talents,Is it possible to build something like the 'condition' field type in Portal?Something like this Thank you so much!

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Multiple Versions

Approver process on demands for approvers stakeholders

Hi Everyone, Configured BR's and Properties as per community suggestion. But Facing the below issues, 1. Approvers are getting added twice.2. Once Approvers approving the state of demand not changing into Approved.3. When Refreshing window Same Appro...

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CI Drift capabilities for implementing and reporting on Drift??

Hello, I need help with understanding if there are current (Configuration Item) CI Drift capabilities for implementing and reporting on Drift in the CMDB? I would like to track changes within a particular CI class (for example Network Gear) on the at...

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