CMDB Task Reassignment

_bhishek
Tera Guru

Hi All,

 

I am creating CMDB tasks with policies. I want to assign  task to  a specific group CMDB group) when request reassignment is clicked .Also want to trigger notification when CMDB task is assigned to CMDB group. How can i achieve this. Please suggest any pointer.

_bhishek_0-1731347489736.png

Thanks & regards ,

Abhishek

7 REPLIES 7

Murthy Ch
Giga Sage

@_bhishek 

"Request reassignment" UI action is OOB or you created?

 

Thanks,
Murthy

_bhishek
Tera Guru

Hi @Murthy Ch 

 

Yes this is OOB.

This is available under CMDB workspace>>Management>> Data Manager >>Open tasks. This will open list of CMDB open task available in cmdb_data_management_task table .There is option available to request reassignment as shown in question image.

 

Thanks & regards,

Abhishek

Hello @Murthy Ch ,

 

Did you get chance to look into it.Please let me know if you have any suggestion.

 

Thanks & regards,

Abhishek

_bhishek
Tera Guru

Hi All,

 

is there any suggestion/pointer on this .

Thanks in advance.

 

Abhishek