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CMDB Workspace - Unable to hide "Request reassignment" button

JaeggerLegane
Kilo Sage

Hello

Hope somebody can help with the following:


I'm trying to hide the "Request reassignment" button in CMDB Workspace, which is shown when viewing a CMDB Task:


I was able to hide it from the list view in "My Work":

JaeggerLegane_3-1756799024682.png

By deactivating the action assignment:

JaeggerLegane_4-1756799135323.png

 


But it is however still showing when you open/view the task itself:

 

JaeggerLegane_2-1756798839966.png


Does anybody know where you can deactivate this on the task form as well?
I've looked into every declarative action I could find, UI actions as well as UI Builder.

Thanks in advance!

 

 

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1 ACCEPTED SOLUTION

Shruti
Mega Sage
Mega Sage

Hi

Out of the box Task detail page is not editable . You can create a variant in UI builder to hide the button.

Go to the UI Builder -> CMDB workspace -> Task Details -> Duplicate Variant 

Shruti_0-1756808508824.png

Keep the variant order lowest and go to the setActionbutton state client script

Shruti_1-1756808644080.png

 

Update the highlighted value to true

View solution in original post

4 REPLIES 4

Shruti
Mega Sage
Mega Sage

Hi

Out of the box Task detail page is not editable . You can create a variant in UI builder to hide the button.

Go to the UI Builder -> CMDB workspace -> Task Details -> Duplicate Variant 

Shruti_0-1756808508824.png

Keep the variant order lowest and go to the setActionbutton state client script

Shruti_1-1756808644080.png

 

Update the highlighted value to true

Thank you, that worked!

--------------------------------------------------------------------------------
If my post helped you, please click the accept solution button and hit the thumbs up! Thank you!

Hi @Shruti , I'm trying to hide the Reassign button in the Certification Review view. I've already created a variant of this view and hid the Reassign buttons in the header container, but they are still visible. Could you please tell me how I can disable this button?

jessicatovar_0-1760494933835.png

jessicatovar_1-1760494998524.png

Thank you in advance

Nan Bechard
Tera Contributor

will this cause an flag when you upgrade?