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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: ITOM AIOPs Office Hours Hosted by Lolita Honkpo 4 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Transforming Workplace Operations: Unlocking Lease Intelligence with LeaseCore Hosted by Lolita Honkpo 4 Nov, 2025 09:00 AM PST Event Details Online Live on ServiceNow: Champion Your Upgrade to the Zurich release Hosted by Lolita Honkpo 4 Nov, 2025 09:00 AM PST Event Details Online November Speed Networking! (EMEA-friendly time) Hosted by Anisa Chaudry 4 Nov, 2025 09:00 AM PST Event Details Online Live on ServiceNow: Platform Academy Hosted by Lolita Honkpo 4 Nov, 2025 10:00 AM PST Event Details Online Live on ServiceNow: Office Hours - ServiceNow Impact Hosted by Lolita Honkpo 4 Nov, 2025 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to Remove Form header content from Compliance workspace

Hi Team,I need assistance with removing the form header content in the Compliance Workspace. Specifically, I’d like to remove the highlighted in "BLUE" section — “Record Type: Policy” — from the workspace header (please refer to the attached screensh...

  • Question

Resource Assignment and Capacity Planning Guide

Are you ready to start your Strategic Portfolio Management (SPM) implementation journey for Resource Assignment and Capacity Planning?   This guide gives you valuable information you can share with your team, including proven guidance and links to ke...

  • Article
  • Capacity Planning
  • Portfolio Planning Workspace
  • Resource Assignment
  • Resource Management
  • SPM
  • Strategic Portfolio Management

Guidance on Virtual Agent type (NLP vs LLM) for new implementation with Now Assist

The client has never used Virtual Agent in their instance before. They are now planning to start using it and have also purchased the Now Assist license. In this scenario, should I develop an NLP-based Virtual Agent or an LLM-based Virtual Agent? Cur...

  • Question
  • Natural Language Understanding (NLU)
  • Virtual Agent

Resolved! Jira On premise to servicenow integration via Webhook

Hello all, We are integrating Jira server and ServiceNow using Jira Spoke. We are using Mid server for connection. I Am able to create issue using JIRA spoke only by username + Password, If I give API token in password place it giving error as 'Unexp...

  • Question
  • Service Level Management

#BuildWith is BACK! Here's your first look

  #BuildWith is BACK! Here's your first look   For the fourth year in a row, #BuildWith is back, and this time, we’re excited to see what you’ll create with ServiceNow Build Agent! Here’s your first look at what’s ahead. The full challenge guide, su...

  • blog

Best practices with MS Project Importing

We are looking for guidance on best practices for importing Microsoft Project files into ServiceNow. Specifically, we are interested in:Individual project importing best practicesBatch MS Project file importing via MS Project Server and/or Project On...

  • Question
  • Project Portfolio Management
  • Resource Management

Is it possible to have a dynamic link between Ms Project and SPM Tokyo.

The performance and nuances of SPM make maintaining and updating a project plan a long process?  Has anyone considered or asked whether there is a way to make a dynamic link to transfer Project plan tasks between Ms Project and SPM.  SPM has the bene...

  • Question

Resolved! No "Changed" operator in UI Policy condition ?

Hi All, Im really scratching my head here so please help . Im trying to create a UI policy that will change the wok notes (internal) field on an incident form to mandatory if the assignment group changes. We are trying to prevent the cold transferrin...

  • Question
  • Scripting and Coding
  • User Interface (UI)
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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