ServiceNow Community

Servicenow relative filter

Has servicenow discontinued on or before option with relative filter. I am not able to choose this option while created reports for RITM not updated for 7 days.

Question

How to hide the Post Incident Review Related list based on Role?

Hello Everybody, I want to hide the related list "Post Incident Review" in incident form based on a role "major_incident_manager'.So only Major Incident Managers can only see the tab in both UI and in the Service Operations Workspace. I can't see the...

Question

Create second task based on First task closure for user A - workflow

Hi All,I have a requirement where multiple tasks gets created through run script for each MRVS row.Whenever a user’s 1st task/Genesys task is completed, SNOW must automatically create a new task for Media Recording team for that same user. This shoul...

Question

How to get to this place Create Incident ATF

Hi,I am trying to know how i can get to this screen in ATF. I am not interested in create a form or record insert, but i want to get here. Kindly help. RegardsSuman P.

Question

Rename Variables formatter label

Hi, I have added the catalog variable formatter to my form design but when it displays it has the title Variables. Does anyone know if this can be changed? I added a section title but the Variables label still remains. I can see that the default UI...

Question

Platform analytics drilldowns not working in dashboard - "This content could not be loaded"

Hi all, After migrating to Platform Analytics, many drilldowns have stopped working in dashboards. They still work normally when viewed individually in Visualization designer. What happens when I click on the visualization to open the drilldown, it ...

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How to enable bulk data import option in Workspace list view

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Restrict Low-Priority Incident Creation via Point of Entry Field in Emergency Change

Hi All,In the Emergency Change form, there is a field called Point of Entry, which is intended to accept high-priority incidents only. Normally, this field does not accept low-priority incidents. The lookup list for this field displays only high-prio...

Question

set assignment group

I want to set assignment group for request on the basis of type of request and location from workflow how do i do that.

Question

Flow Designer -Action - Remove from the group not working properly

There is a scenario where a user needs to be added to an Azure group and then automatically removed from the same group after a specific time. I have created a flow for this. The user is being added to the group successfully, but during the removal s...

Question

Aadhaar Login with OTP Verification project in ServiceNow 👇

How to create give me full step by step this project and how to connect ui builder data binding any give me full details in step by step

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MID Server and MID-Less Workstation Discovery Using Agent Client Collector – How to make decision?

Framework Agent Client Collector is an agent that is installed on infrastructure components. The Agent Client Collector executes commands on the machines it is installed on and sends output data to the ServiceNow instance. Use Case Helps Track...

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Reminder: Register for the virtual Holiday SNUG today!

Hello SNUG Members! It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th! We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalis...

Article

Data Import Using JDBC Data Source from a Third-Party Server

OverviewThis article explains how RMI Account data is imported into ServiceNow using a JDBC Data Source from a third-party SQL Server. The solution uses a Scheduled Data Import, JDBC Data Source, Transform Map, and a Script Include to handle account ...

Question

Enable Opened for/Requested by to add users to watch list from My Requests page in on ESC portal

Please find the solution below Navigate to Service Portal > WidgetClick NewCreate a new widget with Watch List functionalityI have attached the XML of the Watch List Widget After creating the widget, we need to display it on the My Request page of th...

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