Unable to awake up my instance dev391467

[abrouf]

Click on Refresh many times, nothing happens, Please help

[Simon Hendery]

I think we're at the point now where PDIs are so unreliable that the sensible answer to a question like this is: "yep, that's expected behavior".

https://lnkd.in/p/eWUH5gNg

[Shahjay]

Hi, I’ve experienced this as well. Sometimes, after the first refresh, my PDI has taken 1–2 hours to become available again, so repeatedly refreshing may not necessarily help.

I’d give it some time after the first refresh and check the instance again later.

There is no support available for PDIs. If you can wait, I’d suggest giving it a bit longer. You can release this instance and request a new one, but you will lose the data from your current instance. To avoid losing your update sets in the future, make sure to back them up regularly.

When did you first refresh your instance?