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I NEED HELP

I requested a new developer instance using a new account, but I keep getting a license error about App Engine. Please reset or provision an instance with valid App Engine Studio access.

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Granular rules, and responsibility framework

hi! I’m trying to set up granular roles in CSM. Creating a new responsibility definition is not a problem, but I can’t find a way to add access level, config on the related list to the responsibility definition. on day out of the box responsibility ...

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item has appearing duplicate attachment on esc portal

Hi Everyone,On esc portal when i'm searching item it appear duplicate attachment with same name as i highlighted in green color in below screenshot: how to fix it can anyone suggest it?

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Field should be visible only for one set of people who group name contains SM.

Hi Team,We have a requirement u_kb_article field on change request should be visible only for people who belong to group names contains "SM", we have multiple groups that has "SM" in like Test -SM-test. how can i achieve this? Best Regards

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Hide Overview Tab on Change Request in Service Operations Workspace.

I had a Requirement, need to hide the Overview tab on Create New Change Request.

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Call Flow from Workflow

Hi All, I am trying to call a flow from workflow using Run flow/subflow/action activity. Flow name has been added but on running the flow i am getting following error. Please assit.

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What are var__m_sys_hub_action_input_* records in the sys_documentation table?

I recently saw "var__m_sys_hub_action_input_*" entries in the sys_documentation table. I know that these are action inputs from my data stream action. But why are these entries here? And why so many of them for the same action input? They also appear...

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Relevance of Update Sets When Using IDE or SDK with Git Integration

In ServiceNow Studio (legacy), when using source control integration (Git) in a scoped application, one should avoid exporting or importing the same application as an update set. Doing so can lead to unwanted consequences. With modern development usi...

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create a custom list based on either “All third parties” following options appears thrice.

Hi,In the Vendor management space, in My lists, then Add new list,when attempting to create a custom list based on either “All third parties” or “All Engagements” and selecting risk rating as a filter, following options appears 3 times: Very High, Hi...

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REST API - Asynchronous Authentication OAuth

Hi Community,I am building a POC Inbound integration and I would like to use flow designer and action called REST API - Asynchronous.Can you help me on how I can do this but require OAuth 2.0 for authentication?Thanks

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Send submitted record as a attachment in email notification

Hi ,I need one help on notifications.How to send submitted record as attachment in email notifications.Example: if we are submitting HR case through record producer then end user should get email notification attaching the HR case as pdf .Is it possi...

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Is there a hard limit to the amount of in- and outbound api calls ?

Hello Community, When making and receiving api calls, does Servicenow impose a hard limit on the *amount* of calls ? For example, a monthly limit which might depend on the subscription. The more expensive the subscription, the more traffic is allowe...

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What's the Best Learning Path for a ServiceNow System Administrator?

Hello Community,I'm focused on building a deep understanding of the ServiceNow System Administrator role over the coming months. I have a Personal Developer Instance (PDI) and a basic grasp of the platform, but I'm looking for a structured learning p...

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Healthcheck Button Visibility Logic Based on System Comments in General Case

Objective:*we are working on implementing functionality that controls the visibility of a Healthcheck button in the General Case form in ServiceNow. The button's visibility is controlled based on comments added by "system." *Detailed Breakdown:*When...

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Archive Request record along with connected RITM And Catalog Tasks 2 Years After Closure

Archive Request record along with connected RITM And Catalog Tasks 2 Years After ClosureI want to archive this i know there are archive rules what we can configure i want to understand how my ritm and sc tass also will be archived?Do i need to create...

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