ServiceNow Community

IRE

How can we analyze the conflicts for the IRE rules of any configuration item ?Is it based on the priority of attributes we should consider or anything else?

Question

I wrote a flow using flow varibales and set subflow outputs when i saved and opened it getting error

I created a subflow and used flow varibales then i saved it is showing flow not found. then i created a subflow for testing then it also showing the same error why this error is coming and how to resolve it.

Question

New created catalog item isn't visible in portal search in PROD, In Dev & UAT is searchable in sp

Hi ServiceNow Team, I have created new catalog item isn't visible in portal homepage search in PROD but visible in dev & uat in Service portal.But catalog item is visible under defined category Thanks,K Nikhil Kumar.

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NowAssist available in PDIs

Is there a future plan or conversations triggered to have NowAssist for ITSM available in our PDI's? certainly would be a nice to have

Question

Extending the Catalog Task table (sc_task)

The last relevant community post I could find on this topic was from 2015. And the consensus then was clearly "strongly advise against." I want to bring it up again to see if anything's changed. I'm not so ambitious that I want to extend the whole ...

Question

A notification is not triggering whenever a user self-assigns a ticket, but will trigger when.......

Good afternoon.!A notification is not triggering whenever a user self-assigns a ticket to himself but will trigger when assigned to someone else.What might be the issue?For INC, it works, but for SCTASK, it does not work., although the same condition...

Question

5G Modeling Best Practices

Please note that background Information can be found in the following Blogs: 5G Introduction: https://www.servicenow.com/community/telecomm-blog/servicenow-5g-introduction/ba-p/2738678 Defining 5G Services: https://www.servicenow.com/community/in-oth...

Article

Macro visibility in service Operation Workspace

I have created a macro:<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <j2:set var="jvar_n" value="getUserAssets_${ref}" /> <a id="${jvar_n}" onClick="g...

Question

stop costplan creation from a resource plan

in SPM we want to stop auto-creation cost plans from resource plan also any impact on any other SPM module from this change?

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Indexing Fields in Servicenow

Hi Everyone,We are planning to Index the following fields.1. Custom Corelation ID field on Security Incident [sn_si_incident] Table.2.Employment Number field on HR Profile Table3.Code field on Cost Center Table4.Custom field on a Group table5.Custom ...

Question

Need to add country field in widget

HI Community, I have a requirement, in the screenshot below highlighted ones are the catalog items.In catalog item we have field called country now i need to show that country field in this each widget card similarly the way how price is showingHow c...

Question

From which Record the UI Action is Triggered

In user Table we have field as department which is reference of cmn_department table. I have created one UI action along with UI page for in Department table to create new Department. I want to fetch record of the user from where we have open the sea...

Question

Hide a button on the now experience framework

Hi, How can we hide the 'Generate Labor costs' button on the financials section of the new Project workspace ? It is defined on the 'financials Cost Default' UX macroponent definition but we are looking for an easy way to remove the button without ma...

Question

Run tls_ssl_certs probe alone under discovery schedule

Hi all We want to obtain certificates installed in our infrastructure. I was trying to create a discovery behavior whose content (probes under its functionality definition) were only the "tls_ssl_certs" port probe. Something similar to what we do whe...

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Discovery

Prompt Engineering Basics, Workflow Prompting - With a Use Case

Use-case Goal: Problem Statement: After launching some new products, in out e-commerce website, we're flooded with diverse customer feedback from all channels—from bug reports to shipping complaints. Manually reading, categorizing, and routing each m...

Article