We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Day in the life

jacobmchugh
Tera Contributor

‎05-06-2026 10:20 AM

What's it like as a sysadmin today with the AI tools being implemented? 

0 Helpfuls
  • 431 Views
2 REPLIES 2

Tanushree Maiti
Tera Patron

‎05-06-2026 11:55 AM

Hi @jacobmchugh 

 

Explore the AI System Administrator Career Journey  path in ServiceNow University  to get a complete overview.

 

Read these article as well:

https://www.servicenow.com/workflow/ai/ai-transform-role-system-administrators.html?state=seamless

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

WardahA
Giga Contributor

‎05-07-2026 11:27 AM

AI Agents making life easier. Know more about it here:

ServiceNow Agentic AI Offerings Overview - ServiceNow University

 

0 Helpfuls