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05-06-2026 10:20 AM
What's it like as a sysadmin today with the AI tools being implemented?
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05-06-2026 11:55 AM
Hi @jacobmchugh
Explore the AI System Administrator Career Journey path in ServiceNow University to get a complete overview.
Read these article as well:
https://www.servicenow.com/workflow/ai/ai-transform-role-system-administrators.html?state=seamless
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Learn how Now Assist AI agents power agentic AI in the ServiceNow AI Platform, how they work, and the process for building an agentic workflow. Chapters: 00:06 ServiceNow AI agents 00:45 Agentic AI versus generative AI and rule-based automation 01:10 Agentic workflows 01:52 How agentic AI works ...
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05-07-2026 11:27 AM
AI Agents making life easier. Know more about it here:
ServiceNow Agentic AI Offerings Overview - ServiceNow University