Hi Community!
I want to place a HR record producer under a
category. I have taken a record producer which is already in
that category and created my Record producer with the needed
details. But when I am checking if it reflects in the right place, I
am still missing my record producer there. I have added the
same catalog, Category, Available for, Taxonomy, Not Available for, Script
conditions, HR Service Topics, Topic Details and everything
identical. But still I couldn't be able to find in the Employee portal. But
when I check my Record Producer via Search bar, I can find my Record Producer.
In the Native UI, When the I open the Service portal Page and
checked the Catalog and Category and everything, It is right
there as expected just above the referenced Record Producer
but still couldn't be able to show it under the same category in
the employee portal. Little I came to know that there is a scheduled Job with name "Surface New Unconnected Content of Categories" which will run weekly to connect the categories with the content. I have executed it but no luck. Later I have removed the category and re added it and then I cleared cache but still no luck. Can I know what I am missing here?
