SAM Foundation - How to add Entitlements for MS Visio/Project (Perpetual + Software Assurance)

Ash42
Tera Expert

 

In SAM Foundation, the only available Entitlement License types are Perpetual, Subscription, and Upgrade. Has anyone found a way to represent entitlements of type “Perpetual + Software Assurance” or “Software Assurance only,” such as Microsoft Visio or Project?

Ideally, reconciliation should still work, and the effort required to migrate to SAM Pro should be minimal. However, any workable ideas would be greatly appreciated.

2 REPLIES 2

Tanushree Maiti
Kilo Patron

Hi @Ash42 

Refer this posts:

Questions About Entitlement Management in ServiceNow SAM 

Review Software Entitlements

Software entitlement fields 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Thanks for the response. Though the links you provided refer to SAM Pro capabilities/features. I'm trying to make this work in SAM Foundation (which has limited capabilities/features).