ServiceNow Community

Change the Field Order in Form

Hello community,I’m working with Incidents in ServiceNow and I would like to change the order of the fields shown in the Activity Formatter (Field Changes section).I already modified the property glide.ui.incident_activity.fields to add or remove fie...

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SOW: Service Dashboard Page

Hello All,In service operations workspace there is a service dashboard page.Is it possible to change/modify these things here?Default | 1 IncidentService Breakdown optionsand show incident below instead of servicesIs there any workaround or is it pos...

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IntegrationHub Usage Table - Connect Action to Flow

Is there a way to show which flow each action is triggering? Ex. If I have a flow titled 'Test' which uses an action titled 'Connection', I would see 'Connection' as the Artifact Name and would like to see which flows, 'Test' included, are utilizing...

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Display User Email ID Instead of Name in Referenced List-Type Field

Hi,I'm trying to achieve the below requirement.Requirement: In a list-type field that references the user table, display the user's Email ID instead of the user's Name after selecting a user record.can anyone help me with this?

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Generate reports through flow designer

I have a requirement to generate reports on schedule basics using flow designer

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Resolved! Parsing through an mrvs

I am working on a workflow script to take a Multi-Row Variable Set from a catalog item. Create an array to get the data so that I can transfer the display name of the field POAM to a CHG. Everything is working great for creating the CHG from the ca...

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Loop through a group and capture email address in a flow variable

Hello! I'm trying to loop through a group and capture all email addresses of the people in that group. Here is what I've done that is not working: 1. Create a flow variable: u_approval_members (WORKING)2. Use "Lookup Records" to loop through all mem...

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Multiple Prompts - Can one talk to the other?

Dear experts, If I use multiple prompts in a Now Assist skill, can one prompt talk to the other? Let's say a requirement needs: A) Reading the Description on a task record. B) Another task would be to read a user comment on another record and cre...

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変数セットが変化したときにスクリプトを走らせる方法

こんにちは。現在、カタログに変数セットを配置してカタログを作成しておりますが、その変数セットで動きがあったとき（追加されたり・削除されたり・変更されたとき）にスクリプトを走らせたいです。どのような方法で実装可能でしょうか。

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How to trigger a Rest API (Post) call, When users clicks 'Save as a draft' button on service catalog

Hi All, Currently I am working on a requirement where a catalog item is being initiated via Jira. My task is to push back the details of the draft version to Jira when anyone clicks on 'Save as a draft' button. So that for the same record no one shou...

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Resolving 100s of incidents in mass

This has been a long time weakness of this tool and for large enterprise customers, it is a real pita. Let's pretend I have 50 incidents I want to close all at once. The product fails to allow this in the UI. Sure, if I had the right credentials, I...

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Restrict attachments size on single catalog item

I have a catalog item where we want to restrict the size of all attachments to 12 MB total. I tried using the attachment variable, but it only allows the selection of ONE attachment. I want the ability to add multiple attachments using the built-in...

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Flow Action Summarize is not working

We got OOB - 'Summarize' flow action which just takes the string input and expected to return summary of the string as output. But for some reason the action is not working and always returning error: Error: Cannot read property "provider" from unde...

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Whenever Catalog Form is submitted, it's variable data should get converted into JSON format and....

Whenever a Catalog Form is submitted, it's variable data should get converted into JSON format and get attached to the RITM ticket.How is it possible? Please help.@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar

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Approval in flow with script

Is there anyway to script who the approvers are in Flow ask for approval like you could in workflow? I don't see anywhere in ask for approval where I can set the approvers based on a script. I need to setup the approval in our agile module based on t...

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