Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1079584members
3018979posts
What`s New Popular Posts More The latest in Community Posted by jordancbaron Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026I... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights IbrarA Specialist Exporting ServiceNow Records to Microsoft Word Using a UI Action In my last blog, From ... Read More George_1 Specialist Agent Chat Transfer – Translation Between Agents I have a questions regarding Agent Chat in Workspace a... Read More George_1 Specialist Agent Chat Transfer – Unable to Leave Chat After Agent 1 transfers the chat to Agent 2, Agent 1 remains in the conversation an... Read More IbrarA Specialist From Form to PDF: Building a Record Export Button There is an ask that sounds very common but confuses a... Read More Tejas Adhalrao Specialist How to store data for the current user session in UI Builder? Hi everyone, I'm worki... Read More George_1 Specialist Affected details reports Incident form In the Native UI, the Affected Details tab displays 3 reports/widgets, whereas in t... Read More George_1 Specialist Enable Dynamic Evaluation in Action assignment What is the functionality of Dynamic Evaluation in sys_declarative_action_assignment Read More George_1 Specialist How to hide UI action button on change of field value workspace How to hide a ui actio... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online July 28 Workshop: Mission Ready: Unified AI Governance, Security and Automation Hosted by WhitleyT 28 Jul, 2026 07:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy: Document-Based Flows Content Understanding, Smart Docs & more Hosted by Abigail Lavadia 28 Jul, 2026 10:00 AM PDT Event Details Online July 28 Webinar: Predict, Prevent, Prosecute: Eliminate Fraud, Waste and Abuse with Snowflake Hosted by WhitleyT 28 Jul, 2026 11:00 AM PDT Event Details Online CANCELLED! Arkansas SNUG | July 29th Hosted by Heather Strukus 29 Jul, 2026 07:00 AM PDT Event Details Online U.S. Federal Civilian mission: Turn Your App Engine Apps Into Autonomous Workflows Hosted by Mayleen Fitzcha 29 Jul, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: SPM Academy - Hybrid Project Management Hosted by ServiceNow 30 Jul, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

variable set

Hi All I just wanted to check. I have a variable set that is being used across multiple catalog items. I have a new requirement for a specific catalog item, where I need to add logic on the Requested For variable. How can I implement this logic witho...

  • Question

Custom table data is not showing in the list collector for end user.

I'm creating a catalog item form in ITSM. So I'm using a catalog item, maintain item. So I have created a custom table called u_month to save all 12 months so that in the form I can use a list collector so that the end user can select multiple months...

  • Question

Venefi Integration for Certificate Management

Has anyone integrated venefi What is Certificate Management? (venafi.com) for certificate management into ServiceNow?  If so how did you do it. Also did you map to certificate management, incident, task, catalog?

  • Question

Auto Attestation TASK

Hello Everyone, I have a requirement to fully automate CMDB CI attestations. The client wants to completely eliminate manual effort—specifically, when an offline device comes back online, the open attestation task should automatically attest the CI a...

  • Question

Restore a Field on the User Table Back to its previous Value

Hi, A bulk change was made to user on the sys_user table where a field called "u_principal_name" was cleared.How can I get all these records to update back to have the previous value in themI have seen on the forums that you can use a business rule w...

  • Question

Disk Duplicates and flip flopping CIs

Hello,This may be a simple fix but I am new to CMDB (1st month in role and CMDB coming from ITSM background) I am looking to resolve flip flopping and duplicate tasks being triggered on the storage disk table. When looking into the IRE issue I have i...

  • Question

Wisconsin SNUG: Speakers Needed + Pick Your Roundtable Topics

Hi Everyone,    Thanks to everyone who's already registered for the Wisconsin SNUG! If you haven't yet, check out the full invite here for all the details — Wednesday, August 26th at Lambeau Field & Titletown.   Two quick updates for the community: 1...

  • Question

Registration page is showing Payment pending for ServiceNow CSA exam

I have made the payment on 22 Jul 2026 for ServiceNow CSA exam and it is still showing 'Payment Pending' though funds are already taken out of my bank account.  I have raised ticket at help centre but no response from them yet.  Any recommendations o...

  • Question

Dynamic Translations | Notifications

Hi Team, Is there a way to dynamically translate case updates (for example, agent comments) in ServiceNow and send them in the contact’s preferred language? For example, if an agent works in English and the contact’s preferred language is German, we ...

  • Question

role based report

I would like to request an audit report for AGLs who currently hold an active ServiceNow Fulfiller license.AGL fields present in Business application  How do i cerate a report ? based on what condition 

  • Question

PA Show Records - New button visibility

I am trying to get rid of the New button on the Platform Analytics drilldown pages when I toggle Show Records. I do not want users to be able to create any new records while looking at the reporting data. How do I get rid of that button without remov...

  • Question
View More